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Work · September 11, 2018

Knowledge Base

Smart knowledge base to support your customers and agents

Knowledge Base launched on September 11, 2018 with 98 votes, #349 of 2,635 launches that month and more than 75% of that year's launches. The site was still online in September 2026, 8 years on.

Visit knowledgebase.com ↗Knowledge Base alternativestop 13% of September 2018

What it does

LiveChat Knowledge Base is a tool that allows building both an internal database for your agents and an external public help centre for customers. You can “stuff it” with data and help both agents and visitors find information in a snap. The internal widget is also equipped with AI support that suggests articles answering customer queries.

Knowledge base software for lightning-fast customer support and effortless self-service. Help your customers and support teams at the same time.

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Launched alongside, September 2018

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