Dev tools · alternatives · 2026

24 alternatives to Full Help – Self-hosted help desk and knowledge base software

Full Help is a self-hosted help desk and knowledge base software designed for teams that need to manage customer support and internal documentation. It allows organizations to maintain their own server infrastructure… Below are 24 products that do a similar job, ranked by how close each is in meaning and then by launch-day votes. Full Help – Self-hosted help desk and knowledge base software launched in 2019; newer entries below may have overtaken it.

1
HelpCrunch Knowledge Base▲268
Deliver instant answers to customers 24/7 with help articles
2019 · helpcrunch.com · its alternatives →
2
Intercom Educate▲485
What a knowledge base should be–personal and intelligent
2016 · intercom.com · its alternatives →
3
Inline Help▲373
Answer customer questions before they ask
2024 · inlinehelp.com · its alternatives →
4
KnowledgeBase▲122
Help your support team, provide 24/7 self-service to clients
2022 · knowledgebase.com · its alternatives →
5
Document360 7.0▲152
The knowledge base platform engineered for growing companies
2021 · document360.com · its alternatives →
6
Helphub▲251
The GPT-3 powered knowledge base that writes itself
2020 · helphub.io · its alternatives →
7
Desk.Help▲42
A customer support tool for solo makers & small teams
2025 · bubble.io · its alternatives →
8
Help Scout▲306
Help desk software for a more human & helpful experience
2016 · helpscout.com · its alternatives →
9
ProProfs Help Desk 2.0▲110
Help Desk Software for Creating Better Support Experiences
2020 · proprofsdesk.com · its alternatives →
10AS
A searchable list of self-hosted software with screenshots▲656
2019 · selfhostedsource.tech · its alternatives →
11
Knowledge Base by LabiKnow▲136
Help center site, help widget, announcements and roadmap
2021 · its alternatives →
12
Document360▲197
The knowledge base software that scales with your product
2019 · document360.com · its alternatives →
13
Customerly Knowledge Base Platform▲177
Free of charge knowledge base tool to reduce support tickets
2019 · customerly.io · its alternatives →
14
helpkb▲69
An open source knowledge base or FAQ to support customers
2022 · its alternatives →
15
ThriveDesk▲281
The best way to support your customers
2022 · thrivedesk.com · its alternatives →
16
Help.center▲180
Create AI knowledge base to reduce support tickets
2023 · help.center · its alternatives →
17
Support Hero▲184
Educate your customers through self-help support
2018 · supporthero.com · its alternatives →
18AS
A self-hosted alternative to Trello, Basecamp, and Freshbooks▲396
2016 · duetapp.com · its alternatives →
19
Knowledge Base▲98
Smart knowledge base to support your customers and agents
2018 · knowledgebase.com · its alternatives →
20
Deskulu – Opensource knowledgebase and ticketing system▲137
Opensource helpdesk and ticketing system by Taskulu - Taskulu/deskulu
2016 · github.com · its alternatives →
21
HelpSite.io▲458
Generate a beautiful FAQ & help site in minutes.
2016 · helpsite.com · its alternatives →
22
Question Base▲376
Answers and documentation in Slack
2024 · questionbase.com · its alternatives →
23
HelpSite.io – Create an Awesome Support Center / Knowledge Base / FAQs▲13
Simple, AI-searchable knowledge-base software for public help centers, private SOPs, and sourced answers customers can trust.
2016 · helpsite.io · its alternatives →
24
AI Desk▲359
The full-service platform learns from your business and support queries to improve over time. - Deploys in under 10 minutes - Auto ticket routing and self-learning response generation Try it at https://aidesk.us and let me know what you think.
2024 · aidesk.pro · its alternatives →

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Ranked by how close each launch is in meaning, then by votes. Prices were read from each product’s own site when checked and can change. Refine with your own description →