Dev tools · alternatives · 2026

24 alternatives to Customerly Knowledge Base Platform

Free of charge knowledge base tool to reduce support tickets

Below are 24 products that do a similar job, ranked by how close each is in meaning and then by launch-day votes. Customerly Knowledge Base Platform launched in 2019; newer entries below may have overtaken it.

1
Free Knowledge Base by Dashly▲201
Optimize your customer support with Knowledge Base by Dashly
2019 · dashly.io · its alternatives →
2
Document360 7.0▲152
The knowledge base platform engineered for growing companies
2021 · document360.com · its alternatives →
3
Stonly Knowledge Base▲281
Interactive knowledge bases and help-centers
2020 · stonly.com · its alternatives →
4
HelpCrunch Knowledge Base▲268
Deliver instant answers to customers 24/7 with help articles
2019 · helpcrunch.com · its alternatives →
5
KnowledgeBase▲122
Help your support team, provide 24/7 self-service to clients
2022 · knowledgebase.com · its alternatives →
6
Intercom Educate▲485
What a knowledge base should be–personal and intelligent
2016 · intercom.com · its alternatives →
7
Knowledge Base▲98
Smart knowledge base to support your customers and agents
2018 · knowledgebase.com · its alternatives →
8
helpkb▲69
An open source knowledge base or FAQ to support customers
2022 · its alternatives →
9
Help.center▲180
Create AI knowledge base to reduce support tickets
2023 · help.center · its alternatives →
10
FROGED Knowledge Base▲126
Self-service support with articles to help your customers
2020 · its alternatives →
11
Helphub▲251
The GPT-3 powered knowledge base that writes itself
2020 · helphub.io · its alternatives →
12
HelpSite.io▲458
Generate a beautiful FAQ & help site in minutes.
2016 · helpsite.com · its alternatives →
13
Learnd▲182
Reduce customer support with a personalized knowledge base
2021 · its alternatives →
14
Knowledge Base by LabiKnow▲136
Help center site, help widget, announcements and roadmap
2021 · its alternatives →
15
Gleap Knowledge Base▲153
Build your help center for lightning fast customer support
2022 · gleap.io · its alternatives →
16
Inline Help▲373
Answer customer questions before they ask
2024 · inlinehelp.com · its alternatives →
17
Support Hero▲184
Educate your customers through self-help support
2018 · supporthero.com · its alternatives →
18
Introducing Drift Help▲312
A 100% free knowledge base for your startup
2018 · drift.com · its alternatives →
19FH
Full Help – Self-hosted help desk and knowledge base software▲197
2019 · fullhelp.com · its alternatives →
20
Helply▲328
Hey everyone, I’m the head of engineering at GrooveHQ. We’ve spent the last 10+ years building customer support tools, and today we’re launching Helply. Helply is an AI customer support agent that we are so confident in, we’ve backed it up with a guaranteed resolution rate. AI support agents live and die by the data they have access to and the way they finesse the customer experience. Basic automations worked well in the past, but now people expect more. Here are some semi-technical notes: --- 1) Controlled data syncing --- We wanted tight integrations with existing helpdesks, but also…
Feb 2026 · helply.com · its alternatives →
21
Customerly Aura▲144
AI assistant for support teams
2024 · customerly.io · its alternatives →
22
Desk.Help▲42
A customer support tool for solo makers & small teams
2025 · bubble.io · its alternatives →
23
Creabl Help Center▲171
Create powerful knowledge base on your subdomain
2022 · creabl.com · its alternatives →
24
ThriveDesk▲281
The best way to support your customers
2022 · thrivedesk.com · its alternatives →

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Ranked by how close each launch is in meaning, then by votes. Prices were read from each product’s own site when checked and can change. Refine with your own description →