Helply
Hey everyone, I’m the head of engineering at GrooveHQ. We’ve spent the last 10+ years building customer support tools, and today we’re launching Helply. Helply is an AI customer support agent that we are so confident in, we’ve backed it up with a guaranteed resolution rate. AI support agents live and die by the data they have access to and the way they finesse the customer experience. Basic automations worked well in the past, but now people expect more. Here are some semi-technical notes: --- 1) Controlled data syncing --- We wanted tight integrations with existing helpdesks, but also…
Helply launched on February 3, 2026 with 328 votes, #61 of 16,628 launches that month and more than 99% of that year's launches.
In plain words
Helply is an AI support agent that handles customer support conversations independently, takes actions within systems, and integrates with help desk platforms. It escalates unresolved issues to human agents with full context and citations. The service is designed for SaaS companies seeking to reduce support workload. Helply offers a performance guarantee: customers work with a dedicated AI support engineer to achieve a 65% AI resolution rate within 90 days, or they pay nothing.
written from the facts on this page · September 2026
From the sources
Helply is an AI support agent that resolves support conversations end-to-end, takes real actions, syncs to your help desk, and escalates with full context and source citations. Work 1-on-1 with a dedicated AI support engineer and get a 65% AI resolution rate in 90 days, or you pay nothing.
Helply is the AI-native support platform for B2B. $1 per ticket, unlimited seats, AI included. Turn support into a revenue engine.
Your whole company on one support platform. One price per ticket, unlimited seats, AI included. Churn, upsell, and product signals route to the people who can act on them. Support becomes a revenue engine. Email, chat widget, in-app, Slack Connect, WhatsApp, all threaded into a single inbox. Same automations, same SLAs, same AI agent reading every message. Unlimited seats included. Connect your knowledge base, ticket history, Slack, Stripe, Gong, PostHog, HubSpot, Attio. Helply trains on the context that actually resolves tickets, so your AI Agent on the frontline and Co-pilot beside your team can get to work. The AI agent loads full account context, your KB, past tickets, CRM, Stripe,…from helply.com
In the maker’s words, at launch
Hey everyone, I’m the head of engineering at GrooveHQ. We’ve spent the last 10+ years building customer support tools, and today we’re launching Helply. Helply is an AI customer support agent that we are so confident in, we’ve backed it up with a guaranteed resolution rate. AI support agents live and die by the data…
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