ify
Resolution AI that works on top of your existing helpdesk
What it does
Most AI support tools ask you to rip out your helpdesk first. Ify works on top of Freshdesk, Zendesk, Salesforce, or HubSpot and gets to work across email, chat, WhatsApp, Slack, and more. The part that usually stalls an AI support rollout is "our docs aren't good enough." Ify solves that by building its own knowledge base: it scrapes your site and docs, generates SOPs from release notes and past ticket resolutions. Built for support teams who want something live now.
ify is resolution AI for SMB support teams and works on top of Freshdesk, Zendesk, Salesforce, or HubSpot, no migration required.
Works on top of Freshdesk, Zendesk, Salesforce, or HubSpot, building its own knowledge base from day one. No migration required. Hi, I noticed during my plan upgrade I was charged twice, kindly look into it. Email, WhatsApp, Slack, Teams, helpdesk, chat widget, forms, or social. Every channel creates a ticket automatically. No copy-pasting between inboxes. Classifies the ticket, how-to question, billing issue, or bug report, using per-channel memory and the guardrails your team has set. Picks the lane based on ticket type: docs and past resolutions for how-to questions, billing and CRM tools for account issues, bug repro and Jira for reported bugs. When it genuinely needs a person, ify…from useify.ai
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