Growth · alternatives · 2026

24 alternatives to PaceKB Knowledge Base Software

Reduce your average support time by over 50%

Below are 24 products that do a similar job, ranked by how close each is in meaning and then by launch-day votes. PaceKB Knowledge Base Software launched in 2023; newer entries below may have overtaken it.

1. 1
   PaceKB Knowledge Base Software▲2

   Reduce your average support response time by over 50%

   2023 · pacekb.com · its alternatives →

2. 2
   helpkb▲69

   An open source knowledge base or FAQ to support customers

   2022 · its alternatives →

3. 3
   HelpCrunch Knowledge Base▲268

   Deliver instant answers to customers 24/7 with help articles

   2019 · helpcrunch.com · its alternatives →

4. 4
   Helphub▲251

   The GPT-3 powered knowledge base that writes itself

   2020 · helphub.io · its alternatives →

5. 5
   Learnd▲182

   Reduce customer support with a personalized knowledge base

   2021 · its alternatives →

6. 6
   Customerly Knowledge Base Platform▲177

   Free of charge knowledge base tool to reduce support tickets

   2019 · customerly.io · its alternatives →

7. 7
   Question Base▲453

   Turn Slack into a knowledge base with generative AI

   2023 · questionbase.com · its alternatives →

8. 8
   Question Base▲376

   Answers and documentation in Slack

   2024 · questionbase.com · its alternatives →

9. 9
   Free Knowledge Base by Dashly▲201

   Optimize your customer support with Knowledge Base by Dashly

   2019 · dashly.io · its alternatives →

10. 10
    Personal Knowledge Base Visualization▲150

    My personal knowledge base is hosted on GitHub at https://raphaelsty.github.io/knowledge/. It scans the documents I like every day using GitHub Action, Zotero, HackerNews upvote and Github Likes. It's not yet optimized for smartphones. It cost me $5 to host it for a year.

    2024 · github.com · its alternatives →

11. 11
    Klutch.app▲387

    Your team's canned responses & knowledge base in one place

    2022 · klutch.app · its alternatives →

12. 12
    Help.center▲180

    Create AI knowledge base to reduce support tickets

    2023 · help.center · its alternatives →

13. 13
    Document360 7.0▲152

    The knowledge base platform engineered for growing companies

    2021 · document360.com · its alternatives →

14. 14
    Tickkl▲196

    Automate your time tracking and boost your productivity

    2021 · tickkl.com · its alternatives →

15. 15
    Compass▲285

    Ask Slack about your data and get answers instantly in chat

    Dec 2025 · compass.dagster.io · its alternatives →

16. 16
    Introducing Drift Help▲312

    A 100% free knowledge base for your startup

    2018 · drift.com · its alternatives →

17. 17
    Stonly Knowledge Base▲281

    Interactive knowledge bases and help-centers

    2020 · stonly.com · its alternatives →

18. 18
    Knowledge Base▲98

    Smart knowledge base to support your customers and agents

    2018 · knowledgebase.com · its alternatives →

19. 19
    Intercom Educate▲485

    What a knowledge base should be–personal and intelligent

    2016 · intercom.com · its alternatives →

20. 20
    ThriveDesk▲281

    The best way to support your customers

    2022 · thrivedesk.com · its alternatives →

21. 21FH
    Full Help – Self-hosted help desk and knowledge base software▲197

    2019 · fullhelp.com · its alternatives →

22. 22
    Slab 2.0▲194

    The knowledge base that democratizes knowledge

    2020 · slab.com · its alternatives →

23. 23
    HelpCrunch▲114

    Customer communication tool for support, marketing & sales

    2015 · helpcrunch.com · its alternatives →

24. 24
    Deskulu – Opensource knowledgebase and ticketing system▲137

    Opensource helpdesk and ticketing system by Taskulu - Taskulu/deskulu

    2016 · github.com · its alternatives →

Ranked by how close each launch is in meaning, then by votes. Prices were read from each product’s own site when checked and can change. Refine with your own description →