nowfound

AI · May 7, 2016

HelpSite.io – Create an Awesome Support Center / Knowledge Base / FAQs

Simple, AI-searchable knowledge-base software for public help centers, private SOPs, and sourced answers customers can trust.

HelpSite.io – Create an Awesome Support Center / Knowledge Base / FAQs launched on May 7, 2016 with 13 votes, #1,650 of 3,824 launches that month and more than 75% of that year's launches. The site was still online in September 2026, 10 years on.

In plain words

HelpSite.io is AI-powered knowledge-base software that helps organizations create searchable support centers, FAQs, and documentation. Users provide their website or documents, and the platform proposes a structure and drafts articles for approval. It serves companies looking to reduce support inquiries by enabling customers to find answers independently, as well as teams managing internal procedures. The software requires no coding and allows articles to be published immediately after approval.

written from the facts on this page · September 2026

From the sources

Give HelpSite your website, a few docs, or just a short description of what you do. It proposes the structure, drafts the articles, and you approve each one. Then it keeps answering the same questions so your team doesn't have to. “ It directs my clients to FAQs instead of just filling out the contact form — I stop answering the same questions repeatedly. ” “ We don't need an IT guy to do the coding for us. It made our work easier. ” “ So simple to write an article and get it published on the site immediately. Such a great timesaver. ” “ The self-service knowledge base has reduced ticket volume. ” “ Client users find it easy to access information and we find it easy to update and add new…from helpsite.io

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