Growth · alternatives · 2026

24 alternatives to Help Scout

Help desk software for a more human & helpful experience

Help Scout is a web-based help desk platform designed for customer support teams. It handles email-based customer inquiries and provides tools for managing customer interactions, making the support process more… Below are 24 products that do a similar job, ranked by how close each is in meaning and then by launch-day votes. Help Scout launched in 2016; newer entries below may have overtaken it.

1. 1
   Help Scout for Startups▲171

   Free customer support platform for startups

   2022 · helpscout.com · its alternatives →

2. 2
   HelpU by Help Scout▲16

   Deliver better customer service

   2017 · helpscout.com · its alternatives →

3. 3
   Scout▲300

   Promote your product with postcards

   2016 · its alternatives →

4. 4
   Helpmonks▲87

   The collaborative email platform for your team

   2015 · helpmonks.com · its alternatives →

5. 5
   Help Scout for Android▲88

   Customer support software that fits in your pocket

   2017 · helpscout.com · its alternatives →

6. 6
   Helpdesk by LabiDesk▲240

   All-in-one helpdesk to assist, engage & sell to leads

   2021 · labidesk.com · its alternatives →

7. 7
   Scout, by Dribbble▲337

   Find and hire the world’s top designers

   2017 · dribbble.com · its alternatives →

8. 8
   HelpCrunch Knowledge Base▲268

   Deliver instant answers to customers 24/7 with help articles

   2019 · helpcrunch.com · its alternatives →

9. 9
   ThriveDesk▲281

   The best way to support your customers

   2022 · thrivedesk.com · its alternatives →

10. 10
    Helphub▲251

    The GPT-3 powered knowledge base that writes itself

    2020 · helphub.io · its alternatives →

11. 11
    HelpDesk.com▲145

    Simple ticketing system for teams.

    2019 · helpdesk.com · its alternatives →

12. 12
    HelpSpace▲195

    A support ticket system for the modern age.

    2019 · helpspace.com · its alternatives →

13. 13
    Helpmonks 2.0▲99

    The collaborative email platform for your team

    2017 · helpmonks.com · its alternatives →

14. 14
    HelpCrunch▲114

    Customer communication tool for support, marketing & sales

    2015 · helpcrunch.com · its alternatives →

15. 15FH
    Full Help – Self-hosted help desk and knowledge base software▲197

    2019 · fullhelp.com · its alternatives →

16. 16
    HelpNinja▲178

    Simple & affordable Helpdesk

    2019 · helpninja.com · its alternatives →

17. 17
    Scout + Slack▲110

    An AI-powered recruiting assistant to find top talent

    2017 · its alternatives →

18. 18
    Light Users by Help Scout▲109

    Bring your whole company closer to customers

    2022 · helpscout.com · its alternatives →

19. 19
    HelpSite.io▲458

    Generate a beautiful FAQ & help site in minutes.

    2016 · helpsite.com · its alternatives →

20. 20
    Issuebear▲87

    Help desk software for humans, we help you help

    2023 · issuebear.com · its alternatives →

21. 21
    Introducing Drift Help▲312

    A 100% free knowledge base for your startup

    2018 · drift.com · its alternatives →

22. 22
    Help Scout + SupportKit▲105

    Speak to your mobile users with a gorgeous help desk

    2015 · its alternatives →

23. 23
    Messenger in Help Scout▲16

    Deliver seamless support with Messenger in Help Scout

    2023 · helpscout.com · its alternatives →

24. 24
    ScoutsLab▲85

    ScoutsLab is an online platform for scouts and clubs

    2022 · scoutslab.com · its alternatives →

Ranked by how close each launch is in meaning, then by votes. Prices were read from each product’s own site when checked and can change. Refine with your own description →