Growth · alternatives · 2026

24 alternatives to HelpNinja

Simple & affordable Helpdesk

Below are 24 products that do a similar job, ranked by how close each is in meaning and then by launch-day votes. HelpNinja launched in 2019; newer entries below may have overtaken it.

1
Drag Team▲153
The simplest way to share emails as a team.
2018 · dragapp.com · its alternatives →
2
Helpmonks▲87
The collaborative email platform for your team
2015 · helpmonks.com · its alternatives →
3
HelpDesk.com▲145
Simple ticketing system for teams.
2019 · helpdesk.com · its alternatives →
4
Jelly – A simpler shared inbox for small teams▲338
Hello HN! I wanted to share something we at Good Enough (https://goodenough.us) built over the past year: Jelly! https://letsjelly.com Jelly is a simpler shared inbox for small teams (like us) to answer team email. We had just been sharing a login to Fastmail previously, but as email started getting busier, that really started to stink as a solution — no one knew who was going to answer what, if someone else saw an email or not, etc etc. And a Google Group would prove to be worse, as replies too easily got lost to personal inboxes if someone accidentally didn’t “Reply…
2024 · letsjelly.com · its alternatives →
5
Drag 2.0▲169
Reinventing Gmail for teams
2019 · dragapp.com · its alternatives →
6
Help Scout▲306
Help desk software for a more human & helpful experience
2016 · helpscout.com · its alternatives →
7
Drag Unlimited▲164
Turn Gmail into your team's workspace
2020 · dragapp.com · its alternatives →
8
BenkoDesk 1.0▲81
Run a shared email inbox/helpdesk in Trello
2020 · benkophone.com · its alternatives →
9
Helpwise For Android▲80
Team Inbox for Email, SMS & WhatsApp. Free up to 5 users.
2020 · helpwise.io · its alternatives →
10
Jelly▲144
The best way to jam on email as a team
2024 · letsjelly.com · its alternatives →
11
Toby for Teams▲304
Better bookmarks, now with collaboration baked in 🔖
2017 · gettoby.com · its alternatives →
12
Helpmonks 2.0▲99
The collaborative email platform for your team
2017 · helpmonks.com · its alternatives →
13
Loop Email▲257
Emailing for teams: Organize your Inbox into channels 💌
2018 · intheloop.io · its alternatives →
14
Gmelius▲122
Let your teams do their best work from Gmail and Slack!
2018 · gmelius.com · its alternatives →
15
Consider Groups▲156
It's like Slack channels but for email.
2019 · its alternatives →
16
Sortd Sales CRM for Gmail▲89
Uncomplicated, effortless, Trello-style CRM in your Gmail
2018 · sortd.com · its alternatives →
17
Helpwise▲131
Shared inbox for your team email addresses
2019 · helpwise.io · its alternatives →
18
Promptly▲137
Customer support emails, supported with autopilot
2021 · its alternatives →
19
ThriveDesk▲281
The best way to support your customers
2022 · thrivedesk.com · its alternatives →
20
Sidemail 2.0▲306
Hi all! I'm Kristyna, maker of Sidemail. I'd love to share with you what we've been building. We built Sidemail because sending emails from a SaaS app was way harder than it should be. Sidemail is made for developers and teams that want one simple place to handle SaaS emails with reliable delivery and no bloat. It has: - Everything for creating, managing and delivering SaaS emails in one platform, - Easy-to-use email API for sending password resets, receipts, etc. - Messenger for writing product updates and newsletters, - Email automations for onboarding and lifecycle flows, - Fast email…
Nov 2025 · sidemail.io · its alternatives →
21
Front▲303
Efficient email for teams
2018 · front.com · its alternatives →
22
HelpSpace▲195
A support ticket system for the modern age.
2019 · helpspace.com · its alternatives →
23
Help Scout for Startups▲171
Free customer support platform for startups
2022 · helpscout.com · its alternatives →
24
DailyBot for Gmail▲128
Standups and team reports in Gmail chat
2024 · dailybot.com · its alternatives →

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Ranked by how close each launch is in meaning, then by votes. Prices were read from each product’s own site when checked and can change. Refine with your own description →