Alternatives

Products that do what Daktela does

All-in-one customer care

1. 1
   Simpu▲201

   All your customer conversations in one place

   2022

2. 2
   ThriveDesk▲281

   The best way to support your customers

   2022

3. 3
   Kayako▲163

   Unified customer service platform

   2016

4. 4
   Freshdesk Omnichannel Support▲93

   The ultimate omnichannel helpdesk for your customer support

   2019

5. 5OS
   Open-Source Alternative to Intercom, Drift, Zendesk, FreshChat▲417

   2019 · github.com

6. 6
   Helpdesk by LabiDesk▲240

   All-in-one helpdesk to assist, engage & sell to leads

   2021

7. 7
   Hoory AI▲350

   AI powered customer support assistant

   2024

8. 8
   DitLead▲232

   Cold Email, Linkedin and Cold Call Outreach Automation

   2025

9. 9
   Kayako Messenger▲179

   Effortless real-time messaging that teams and customers love

   2017

10. 10
    Dittofeed▲96

    Open-source customer engagement platform for devs

    2023

11. 11
    Twilio Flex▲210

    The programmable contact center platform 📱

    2018

12. 12
    AskNeo▲203

    End-to-end Voice & SMS shared inbox for Teams

    Mar 2026 · askneo.io

13. 13
    Sender SMS▲151

    Effortless and affordable SMS marketing platform

    2021

14. 14
    Inbox by MessageBird▲99

    Free omnichannel customer service software

    2020

15. 15
    Kookoo▲102

    All in one call center software for SMB's.Zero agent rental.

    2017

16. 16DV
    Dittofeed v0.5.0 – Self-host SMS and email customer messaging▲14

    Hey HN, we’ve just released Dittofeed v0.5.0, with the primary change being the addition of SMS as a messaging channel. Dittofeed is an open source (MIT licensed) omnichannel customer engagement platform, similar to Customer.io and Iterable. We added: - Twilio-based SMS messaging. You can create SMS templates and customer journeys within Dittofeed. SMS is a great channel for B2C software companies, looking to engage with their users. For example, e-commerce businesses commonly use SMS to support checkout flows. We'll be making further enhancements to Dittofeed's SMS support in the coming…

    2023

17. 17
    Zoho SalesIQ 2.0▲130

    A smart data-driven customer engagement platform

    2021

18. 18
    Talkdesk▲111

    The all-in-one call center software for small business.

    2014

19. 19
    Trring Me▲68

    A unified platform for all social & customer conversations

    2022

20. 20
    Akita | Customer Success Software▲111

    Software to help companies retain customers & grow revenue 💰

    2018

21. 21
    Kommunicate▲102

    A human + bot hybrid customer support platform

    2018

22. 22
    LuliChat▲7

    Omnichannel crm & customer support software in nigeria

    Oct 2025 · lulichat.com

23. 23
    Cardamom▲75

    AI phone ordering for takeout-heavy restaurants

    May 2026 · trycardamom.com

24. 24
    Cleomitra CRM▲2

    Communication to growth - all in one place

    Jan 2026 · cleomitra.com

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