Growth · alternatives · 2026
24 alternatives to Freshdesk Omnichannel Support
The ultimate omnichannel helpdesk for your customer support
Below are 24 products that do a similar job, ranked by how close each is in meaning and then by launch-day votes. Freshdesk Omnichannel Support launched in 2019; newer entries below may have overtaken it.
- 1
Freshdesk▲107Everything you need to deliver exceptional customer support.
2014 · freshworks.com · its alternatives →
- 2
Open-source live-chat, email support, omni-channel desk. An alternative to Intercom, Zendesk, Salesforce Service Cloud etc. 🔥💬 - chatwoot/chatwoot
2019 · github.com · its alternatives →
- 3
All-in-one helpdesk to assist, engage & sell to leads
2021 · labidesk.com · its alternatives →
- 4
Everything you need to ace your customer engagement game
2018 · freshworks.com · its alternatives →
- 5
Every customer counts when you're a startup
2018 · zendesk.com · its alternatives →
- 6
Engage, sell, and support from anywhere
2018 · freshworks.com · its alternatives →
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Free omnichannel customer service software
2020 · bird.com · its alternatives →
- 9
The biggest product and visual update to Freshdesk
2017 · freshworks.com · its alternatives →
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Open-source live-chat, email support, omni-channel desk. An alternative to Intercom, Zendesk, Salesforce Service Cloud etc. 🔥💬 - chatwoot/chatwoot
2022 · github.com · its alternatives →
- 12
Libredesk is a 100% free and open-source customer support desk, the backend is written in Go and the frontend is in Vue JS with ShadnCN for UI components. Unlike many "open-core" alternatives that lock essential features behind enterprise plans, Libredesk is fully open-source and plans to always stay this way. It's in alpha (v0.1.0) right now, but there’s a working demo available. I built this because I wanted a truly open and self-hosted alternative to platforms like Chatwoot, Intercom, and Zendesk. Would love feedback, suggestions, and thoughts from the community. GitHub:…
2025 · github.com · its alternatives →
- 13
bytedesk▲8Open Source AI Omnichannel customer service With Team IM
2025 · github.com · its alternatives →
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Meister your customer support tasks
2017 · freshworks.com · its alternatives →
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An omnichannel chat widget for your website. 100% free!
2021 · rasayel.io · its alternatives →
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Fogbender▲107Helpdesk product for supporting customer teams
2022 · fogbender.com · its alternatives →
- 22
Break Down Communication Silos by Going Omnichannel
2021 · haptik.ai · its alternatives →
- 23
Libredesk▲14Libredesk is a 100% free and open-source helpdesk, a Zendesk/Intercom alternative. Backend in Go, frontend in Vue + shadcn/ui. Unlike many "open-core" alternatives that lock essential features behind enterprise plans, Libredesk is fully open-source and will always stay that way. Last year I posted v0.1.0 here: https://news.ycombinator.com/item?id=43158166 A year later, it's omni-channel. Alongside email, you can drop a live chat widget (beta) onto your website and handle both channels in the same agent UI. The chat widget, CSAT pages, and email templates are all…
2025 · libredesk.io · its alternatives →
- 24
Customer Support Learning Center developed by practitioners
2019 · freshworks.com · its alternatives →
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Ranked by how close each launch is in meaning, then by votes. Prices were read from each product’s own site when checked and can change. Refine with your own description →