Dev tools · alternatives · 2026

24 alternatives to Open-Source Intercom with Help Center

Open-source live-chat, email support, omni-channel desk. An alternative to Intercom, Zendesk, Salesforce Service Cloud etc. 🔥💬 - chatwoot/chatwoot

Open-Source Intercom with Help Center is a developer tool launched in 2022 that provides an open-source alternative to commercial customer communication platforms. It combines messaging functionality with a built-in… Below are 24 products that do a similar job, ranked by how close each is in meaning and then by launch-day votes. Open-Source Intercom with Help Center launched in 2022; newer entries below may have overtaken it.

1. 1
   Open-Source Alternative to Intercom, Drift, Zendesk, FreshChat▲417

   Open-source live-chat, email support, omni-channel desk. An alternative to Intercom, Zendesk, Salesforce Service Cloud etc. 🔥💬 - chatwoot/chatwoot

   2019 · github.com · its alternatives →

2. 2
   Open-Source Alternative to Intercom▲20

   Open-source live-chat, email support, omni-channel desk. An alternative to Intercom, Zendesk, Salesforce Service Cloud etc. 🔥💬 - chatwoot/chatwoot

   2022 · github.com · its alternatives →

3. 3
   Chatwoot 2.0 - Open-source Intercom / Zendesk▲7

   Open-source live-chat, email support, omni-channel desk. An alternative to Intercom, Zendesk, Salesforce Service Cloud etc. 🔥💬 - chatwoot/chatwoot

   2021 · github.com · its alternatives →

4. 4
   Chatwoot▲329

   Chatwoot is an AI-powered, open-source customer support platform. Self-host or use our cloud to manage live chat, email, WhatsApp, and social conversations.

   2021 · chatwoot.com · its alternatives →

5. 5
   Open Source alternative to services like Intercom.io and Smooch▲163

   Client library for Minimal Chat. Contribute to minimalchat/client development by creating an account on GitHub.

   2017 · github.com · its alternatives →

6. 6
   Live Chat for Sales by Intercom▲412

   The quickest way to get more qualified leads

   2017 · intercom.com · its alternatives →

7. 7
   Intercom Real-Time▲510

   Have live conversations with users inside your apps

   2015 · fin.ai · its alternatives →

8. 8
   The Business Messenger by Intercom▲905

   More than just chat. Intercom's new app platform.

   2018 · fin.ai · its alternatives →

9. 9
   Papercups 2.0▲287

   Open source Intercom and Drift alternative

   2021 · papercups.io · its alternatives →

10. 10
    Intercom Acquire▲303

    Talk to visitors on your website–it's live chat, reinvented

    2015 · intercom.com · its alternatives →

11. 11AP
    AI-powered open-source alternative to Intercom▲13

    2023 · chatwoot.ai · its alternatives →

12. 12
    An all-new Intercom▲410

    A bold aesthetic. Simplified navigation. Faster workflows.

    2018 · intercom.com · its alternatives →

13. 13
    Intercom for Slack▲482

    Chat, qualify and close leads directly from Slack

    2018 · intercom.com · its alternatives →

14. 14
    Helpdesk by LabiDesk▲240

    All-in-one helpdesk to assist, engage & sell to leads

    2021 · labidesk.com · its alternatives →

15. 15
    Intercom Messenger▲457

    The messenger for business. All new.

    2016 · fin.ai · its alternatives →

16. 16
    Libredesk▲14

    Libredesk is a 100% free and open-source helpdesk, a Zendesk/Intercom alternative. Backend in Go, frontend in Vue + shadcn/ui. Unlike many "open-core" alternatives that lock essential features behind enterprise plans, Libredesk is fully open-source and will always stay that way. Last year I posted v0.1.0 here: https://news.ycombinator.com/item?id=43158166 A year later, it's omni-channel. Alongside email, you can drop a live chat widget (beta) onto your website and handle both channels in the same agent UI. The chat widget, CSAT pages, and email templates are all…

    2025 · libredesk.io · its alternatives →

17. 17
    Libredesk – Open-source customer support desk. Single binary app▲376

    Libredesk is a 100% free and open-source customer support desk, the backend is written in Go and the frontend is in Vue JS with ShadnCN for UI components. Unlike many "open-core" alternatives that lock essential features behind enterprise plans, Libredesk is fully open-source and plans to always stay this way. It's in alpha (v0.1.0) right now, but there’s a working demo available. I built this because I wanted a truly open and self-hosted alternative to platforms like Chatwoot, Intercom, and Zendesk. Would love feedback, suggestions, and thoughts from the community. GitHub:…

    2025 · github.com · its alternatives →

18. 18
    Intercom▲464

    Communicate personally with every single customer.

    2013 · intercom.com · its alternatives →

19. 19
    Papercups▲227

    Open source Intercom Alternative

    2020 · papercups.io · its alternatives →

20. 20
    fromCommunity▲157

    One click hiring from Open Source and tech communities

    2023 · its alternatives →

21. 21
    Chat.sh▲125

    The help center I built after Intercom's search broke

    21d ago · chat.sh · its alternatives →

22. 22
    Intercom Educate▲485

    What a knowledge base should be–personal and intelligent

    2016 · intercom.com · its alternatives →

23. 23PO
    Papercups – Open-source alternative to Intercom▲148

    2021 · papercups.io · its alternatives →

24. 24
    Jan▲329

    Open-source ChatGPT alternative that runs 100% offline

    2024 · jan.ai · its alternatives →

Ranked by how close each launch is in meaning, then by votes. Prices were read from each product’s own site when checked and can change. Refine with your own description →