Papercups – Open-source alternative to Intercom

In plain words

Papercups is an open-source customer messaging platform designed as an alternative to Intercom. It enables businesses to communicate with customers through live chat, email, and other channels. The software is built for teams that want to manage customer conversations with a self-hosted or cloud-based solution. Papercups stands out by offering open-source code, allowing organizations to customize and deploy the platform according to their needs without vendor lock-in.

written from the facts on this page · September 2026

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