Dev tools · alternatives · 2026

24 alternatives to Papercups – Open-source alternative to Intercom

Papercups is an open-source customer messaging platform designed as an alternative to Intercom. It enables businesses to communicate with customers through live chat, email, and other channels. The software is built… Below are 24 products that do a similar job, ranked by how close each is in meaning and then by launch-day votes. Papercups – Open-source alternative to Intercom launched in 2021; newer entries below may have overtaken it.

1
Papercups▲227
Open source Intercom Alternative
2020 · papercups.io · its alternatives →
2
Papercups 2.0▲287
Open source Intercom and Drift alternative
2021 · papercups.io · its alternatives →
3
Papercups EU▲94
Open source live chat tool hosted in EU
2021 · its alternatives →
4
Papercups Support for React Native/Expo▲25
Papercups chat widget for React Native/Expo. Contribute to papercups-io/chat-widget-native development by creating an account on GitHub.
2020 · github.com · its alternatives →
5
Open-Source Alternative to Intercom, Drift, Zendesk, FreshChat▲417
Open-source live-chat, email support, omni-channel desk. An alternative to Intercom, Zendesk, Salesforce Service Cloud etc. 🔥💬 - chatwoot/chatwoot
2019 · github.com · its alternatives →
6
Papercups: Shared Inbox▲27
Reply to Emails, Chat, and SMS from Slack
2021 · papercups.io · its alternatives →
7
The Business Messenger by Intercom▲905
More than just chat. Intercom's new app platform.
2018 · fin.ai · its alternatives →
8
Papercups FAQ Bot▲106
Generate a chatbot by uploading existing FAQs and documents
2020 · its alternatives →
9
Open-Source Intercom with Help Center▲101
Open-source live-chat, email support, omni-channel desk. An alternative to Intercom, Zendesk, Salesforce Service Cloud etc. 🔥💬 - chatwoot/chatwoot
2022 · github.com · its alternatives →
10
Intercom Messenger▲457
The messenger for business. All new.
2016 · fin.ai · its alternatives →
11
Papercups Functions▲10
Build and deploy custom chat bots with code in the browser
2021 · functions.papercups.io · its alternatives →
12
An all-new Intercom▲410
A bold aesthetic. Simplified navigation. Faster workflows.
2018 · intercom.com · its alternatives →
13
Open-Source Alternative to Intercom▲20
Open-source live-chat, email support, omni-channel desk. An alternative to Intercom, Zendesk, Salesforce Service Cloud etc. 🔥💬 - chatwoot/chatwoot
2022 · github.com · its alternatives →
14
Open Source alternative to services like Intercom.io and Smooch▲163
Client library for Minimal Chat. Contribute to minimalchat/client development by creating an account on GitHub.
2017 · github.com · its alternatives →
15
Intercom Real-Time▲510
Have live conversations with users inside your apps
2015 · fin.ai · its alternatives →
16
Storytime by Papercups▲77
Screen share and chat with your users in real-time
2020 · storytime.papercups.io · its alternatives →
17
Live Chat for Sales by Intercom▲412
The quickest way to get more qualified leads
2017 · intercom.com · its alternatives →
18
Intercom▲464
Communicate personally with every single customer.
2013 · intercom.com · its alternatives →
19
Chatwoot▲329
Chatwoot is an AI-powered, open-source customer support platform. Self-host or use our cloud to manage live chat, email, WhatsApp, and social conversations.
2021 · chatwoot.com · its alternatives →
20AP
AI-powered open-source alternative to Intercom▲13
2023 · chatwoot.ai · its alternatives →
21
Intercom Acquire▲303
Talk to visitors on your website–it's live chat, reinvented
2015 · intercom.com · its alternatives →
22
CopilotKit▲258
Open-source platform for in-app AI chatbots and AI Textareas
2023 · its alternatives →
23
Custom Bots by Intercom▲437
Create your own custom bot, no code required
2018 · intercom.com · its alternatives →
24
Coffee Chats▲238
If Calendly and Carrd had a baby
2021 · its alternatives →

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Ranked by how close each launch is in meaning, then by votes. Prices were read from each product’s own site when checked and can change. Refine with your own description →