AI-powered open-source alternative to Intercom

In plain words

Chatwoot is an open-source customer communication platform designed as an alternative to Intercom. Launched in November 2023, it provides businesses with tools to manage customer conversations across multiple channels. The platform uses AI capabilities to help teams handle support inquiries and customer interactions. Being open-source, it allows organizations to self-host the software and customize it according to their needs, making it suitable for companies seeking flexibility and control over their communication infrastructure.

written from the facts on this page · September 2026

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  Open-source live-chat, email support, omni-channel desk. An alternative to Intercom, Zendesk, Salesforce Service Cloud etc. 🔥💬 - chatwoot/chatwoot

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  Open-Source Alternative to Intercom2022 · github.com · ▲20

  Open-source live-chat, email support, omni-channel desk. An alternative to Intercom, Zendesk, Salesforce Service Cloud etc. 🔥💬 - chatwoot/chatwoot

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