Dev tools · alternatives · 2026

24 alternatives to Libredesk

Libredesk is a 100% free and open-source helpdesk, a Zendesk/Intercom alternative. Backend in Go, frontend in Vue + shadcn/ui. Unlike many "open-core" alternatives that lock essential features behind enterprise plans, Libredesk is fully open-source and will always stay that way. Last year I posted v0.1.0 here: https://news.ycombinator.com/item?id=43158166 A year later, it's omni-channel. Alongside email, you can drop a live chat widget (beta) onto your website and handle both channels in the same agent UI. The chat widget, CSAT pages, and email templates are all…

Below are 24 products that do a similar job, ranked by how close each is in meaning and then by launch-day votes.

1. 1
   Libredesk – Open-source customer support desk. Single binary app▲376

   Libredesk is a 100% free and open-source customer support desk, the backend is written in Go and the frontend is in Vue JS with ShadnCN for UI components. Unlike many "open-core" alternatives that lock essential features behind enterprise plans, Libredesk is fully open-source and plans to always stay this way. It's in alpha (v0.1.0) right now, but there’s a working demo available. I built this because I wanted a truly open and self-hosted alternative to platforms like Chatwoot, Intercom, and Zendesk. Would love feedback, suggestions, and thoughts from the community. GitHub:…

   2025 · github.com · its alternatives →

2. 2
   Open-Source Alternative to Intercom, Drift, Zendesk, FreshChat▲417

   Open-source live-chat, email support, omni-channel desk. An alternative to Intercom, Zendesk, Salesforce Service Cloud etc. 🔥💬 - chatwoot/chatwoot

   2019 · github.com · its alternatives →

3. 3
   Open-Source Intercom with Help Center▲101

   Open-source live-chat, email support, omni-channel desk. An alternative to Intercom, Zendesk, Salesforce Service Cloud etc. 🔥💬 - chatwoot/chatwoot

   2022 · github.com · its alternatives →

4. 4
   Open-Source Alternative to Intercom▲20

   Open-source live-chat, email support, omni-channel desk. An alternative to Intercom, Zendesk, Salesforce Service Cloud etc. 🔥💬 - chatwoot/chatwoot

   2022 · github.com · its alternatives →

5. 5
   Helpdesk by LabiDesk▲240

   All-in-one helpdesk to assist, engage & sell to leads

   2021 · labidesk.com · its alternatives →

6. 6
   Freshdesk Omnichannel Support▲93

   The ultimate omnichannel helpdesk for your customer support

   2019 · freshworks.com · its alternatives →

7. 7
   Open Source alternative to services like Intercom.io and Smooch▲163

   Client library for Minimal Chat. Contribute to minimalchat/client development by creating an account on GitHub.

   2017 · github.com · its alternatives →

8. 8
   BoldDesk▲403

   Better than Zendesk & Freshdesk, 50% of cost

   2023 · bolddesk.com · its alternatives →

9. 9
   Chatwoot 2.0 - Open-source Intercom / Zendesk▲7

   Open-source live-chat, email support, omni-channel desk. An alternative to Intercom, Zendesk, Salesforce Service Cloud etc. 🔥💬 - chatwoot/chatwoot

   2021 · github.com · its alternatives →

10. 10
    LibreTaxi▲190

    Open source alternative to Uber/Lyft for Telegram

    2017 · libretaxi.org · its alternatives →

11. 11
    Papercups 2.0▲287

    Open source Intercom and Drift alternative

    2021 · papercups.io · its alternatives →

12. 12
    Colanode, open-source and local-first Slack and Notion alternative▲147

    Hey HN, I'm Hakan, the founder of Colanode (https://github.com/colanode/colanode), an open-source, local-first collaboration app combining the best of Slack-style chats and Notion-style note-taking, fully self-hostable for complete data control. Here's a quick demo: https://www.youtube.com/watch?v=wp1hoSCEArg As a heavy Notion user, I often found it tough to get my teams fully onboard since people naturally gravitate toward chat for quick interactions. Maintaining context between chat apps like Slack and documentation apps like Notion became increasingly…

    2025 · github.com · its alternatives →

13. 13
    Omni – Open-source workplace search and chat, built on Postgres▲177

    Hey HN! Over the past few months, I've been working on building Omni - a workplace search and chat platform that connects to apps like Google Drive/Gmail, Slack, Confluence, etc. Essentially an open-source alternative to Glean, fully self-hosted. I noticed that some orgs find Glean to be expensive and not very extensible. I wanted to build something that small to mid-size teams could run themselves, so I decided to build it all on Postgres (ParadeDB to be precise) and pgvector. No Elasticsearch, or dedicated vector databases. I figured Postgres is more than capable of handling the level…

    Mar 2026 · github.com · its alternatives →

14. 14LO
    LibreTranslate – Open-source neural machine translation API▲216

    Free and Open Source Machine Translation API. Free to download, offline capable and easy to setup. Run your own API server in just a few minutes.

    2021 · libretranslate.com · its alternatives →

15. 15
    Jan▲329

    Open-source ChatGPT alternative that runs 100% offline

    2024 · jan.ai · its alternatives →

16. 16L1
    LibreRead 1.0 – Self-Hosted Free Ebook Reader▲210

    2017 · libreread.org · its alternatives →

17. 17
    Freebuff▲310

    Free coding agents to kill Claude, Cursor, Replit, and Devin

    Aug 2026 · freebuff.com · its alternatives →

18. 18
    Opendesk▲295

    Hosting digital furniture designs that can be made anywhere

    2017 · opendesk.cc · its alternatives →

19. 19
    CopilotKit Channels SDK▲145

    The open-source SDK for bringing any agent into any chat platform: Slack, Microsoft Teams, Discord, Telegram - with native, Interactive UI. - CopilotKit/channels-sdk

    Aug 2026 · github.com · its alternatives →

20. 20
    OpenYak▲114

    The open-source Claude Desktop with any model you want

    Apr 2026 · open-yak.com · its alternatives →

21. 21
    Nous – Open-Source Agent Framework with Autonomous, SWE Agents, WebUI▲155

    Hello HN! The day has finally come to stop adding features and start sharing what I've been building the last 5-6 months. It's a bit of CrewAI, OpenDevon, LangFuse/Cloud all in one, providing devs who prefer TypeScript an integrated framework thats provides a lot out of the box to start experimenting and building agents with. It started after peeking at the LangChain docs a few times and never liking the example code. I began experimenting with automating a simple Jira request from the engineering team to add an index to one of our Google Spanner databases (for context I'm the…

    2024 · github.com · its alternatives →

22. 22
    Stek.io▲161

    Easily install open source software to get things done!

    2017 · its alternatives →

23. 23
    Open source alternative to ChatGPT and ChatPDF-like AI tools▲234

    Hey everyone, We have been building SecureAI Tools -- an open-source application layer for ChatGPT and ChatPDF-like AI tools. It works with locally running LLMs as well as with OpenAI-compatible APIs. For local LLMs, it supports Ollama which supports all the gguf/ggml models. Currently, it has two features: Chat-with-LLM, and Chat-with-PDFs. It is optimized for self-hosting use cases and comes with basic user management features. Here are some quick demos: * Chat with documents using OpenAI's GPT3.5 model: https://www.youtube.com/watch?v=Br2D3G9O47s * Chat with documents…

    2023 · github.com · its alternatives →

24. 24
    bytedesk▲8

    Open Source AI Omnichannel customer service With Team IM

    2025 · github.com · its alternatives →

Ranked by how close each launch is in meaning, then by votes. Prices were read from each product’s own site when checked and can change. Refine with your own description →