Dev tools · alternatives · 2026
24 alternatives to Zendesk Sunshine
Open, flexible CRM platform built on AWS
Below are 24 products that do a similar job, ranked by how close each is in meaning and then by launch-day votes. Zendesk Sunshine launched in 2018; newer entries below may have overtaken it.
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Every customer counts when you're a startup
2018 · zendesk.com · its alternatives →
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Hi all! Excited to share cc.dev after months of work and refinement. The idea for this product came from trying to do email marketing for my side project, CubeDesk, a site where Rubik's Cube enthusiasts can time themselves, race with one another, train algorithms — it's a fun niche! With over 40k users, sending even a single campaign was becoming expensive with MailChimp. I knew AWS SES would be much cheaper, but it’s just an API with none of the other necessities you need for a robust email marketing platform. Beyond cost, I was also frustrated with having to make sure my database was…
2023 · cc.dev · its alternatives →
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Open-source live-chat, email support, omni-channel desk. An alternative to Intercom, Zendesk, Salesforce Service Cloud etc. 🔥💬 - chatwoot/chatwoot
2019 · github.com · its alternatives →
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Clientjoy 2.0▲377A CRM that is better than Excel, simpler than Hubspot
2022 · clientjoy.io · its alternatives →
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Atomic CRM▲157The open-source CRM toolkit for personalized solutions
2024 · marmelab.com · its alternatives →
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Zendesk Sell▲98Enhance productivity, processes, & sales visibility pipeline
2018 · zendesk.com · its alternatives →
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Libredesk is a 100% free and open-source customer support desk, the backend is written in Go and the frontend is in Vue JS with ShadnCN for UI components. Unlike many "open-core" alternatives that lock essential features behind enterprise plans, Libredesk is fully open-source and plans to always stay this way. It's in alpha (v0.1.0) right now, but there’s a working demo available. I built this because I wanted a truly open and self-hosted alternative to platforms like Chatwoot, Intercom, and Zendesk. Would love feedback, suggestions, and thoughts from the community. GitHub:…
2025 · github.com · its alternatives →
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Dorik CMS▲242Simple and flexible white-label website building platform
2022 · dorik.com · its alternatives →
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Support teams handle hundreds of tickets but rarely analyze them systematically. Patterns like workarounds, feature confusion, or rising escalations often surface too late. This tool: Analyzes Zendesk tickets daily (last 7 days vs 30-day baseline) Detects workaround language, expectation gaps, and escalation trends Sends Slack alerts when thresholds spike Includes real customer quotes for context Built with TypeScript, Vercel, Supabase, Slack SDK, and Claude for extraction and categorization. Free for now. Would love feedback from support leaders or B2B builders.
Feb 2026 · usercall.co · its alternatives →
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Ranked by how close each launch is in meaning, then by votes. Prices were read from each product’s own site when checked and can change. Refine with your own description →