Life & fun · alternatives · 2026

24 alternatives to Zendesk

Software for better customer service

Below are 24 products that do a similar job, ranked by how close each is in meaning and then by launch-day votes. Zendesk launched in 2014; newer entries below may have overtaken it.

1. 1
   Zendesk▲100

   Software for better customer service.

   2014 · its alternatives →

2. 2
   Zendesk for Startups▲921

   Every customer counts when you're a startup

   2018 · zendesk.com · its alternatives →

3. 3
   BoldDesk▲405

   Better than Zendesk & Freshdesk, 50% of cost

   2023 · bolddesk.com · its alternatives →

4. 4
   Zendesk 3.0▲116

   Software for better customer relationships

   2016 · its alternatives →

5. 5
   Zendesk Explore▲140

   Analytics to measure & improve the customer experience

   2018 · its alternatives →

6. 6
   Zendesk▲5

   Software for Better Customer Service

   2015 · its alternatives →

7. 7
   Record + Zendesk▲105

   Unlock the unknown, now from Zendesk

   2022 · torecord.it · its alternatives →

8. 8
   Alterra Answers▲184

   AI assistant for customer service automation in Zendesk

   2019 · its alternatives →

9. 9
   Zendesk Sell▲98

   Enhance productivity, processes, & sales visibility pipeline

   2018 · its alternatives →

10. 10
    Zendesk on Customer Service▲4

    Customer Service Guide for Startups

    2019 · its alternatives →

11. 11
    Zendesk Signals by Usercall▲95

    Catch product problems early from Zendesk tickets

    Feb 2026 · usercall.co · its alternatives →

12. 12
    ThriveDesk▲281

    The best way to support your customers

    2022 · thrivedesk.com · its alternatives →

13. 13
    Ticketier▲93

    Superhuman for support tickets: get through them 2x fast

    2020 · its alternatives →

14. 14
    Zendesk Help Center on Intercom▲65

    Search and send Zendesk articles right from Intercom.

    2019 · its alternatives →

15. 15
    Answer Bot by Zendesk▲215

    Machine learning designed for customer service

    2017 · its alternatives →

16. 16
    Zendesk Sunshine▲143

    Open, flexible CRM platform built on AWS

    2018 · its alternatives →

17. 17
    ClientZen▲262

    Customer feedback insights 6x faster with AI

    2023 · clientzen.io · its alternatives →

18. 18
    BubbleIQ▲194

    Integrate Zendesk with Slack to supercharge customer support

    2017 · its alternatives →

19. 19
    Freshdesk▲107

    Everything you need to deliver exceptional customer support.

    2014 · its alternatives →

20. 20
    Zendesk messaging (Beta)▲74

    Deliver rich, modern & automated conversational experiences

    2020 · its alternatives →

21. 21
    Aircall's Zendesk App▲106

    The best phone companion for Zendesk

    2015 · its alternatives →

22. 22
    Zendesk AI by Caffeinated CX▲102

    AI to superpower your support team on Zendesk

    2023 · caffeinatedcx.com · its alternatives →

23. 23
    Zight Customer Support Hub▲146

    Close tickets faster with automated video support

    2025 · zight.com · its alternatives →

24. 24
    HelpDesk.com▲145

    Simple ticketing system for teams.

    2019 · its alternatives →

Ranked by how close each launch is in meaning, then by votes. Prices were read from each product’s own site when checked and can change. Refine with your own description →