AI · alternatives · 2026

24 alternatives to Alterra Answers

AI assistant for customer service automation in Zendesk

Below are 24 products that do a similar job, ranked by how close each is in meaning and then by launch-day votes. Alterra Answers launched in 2019; newer entries below may have overtaken it.

1. 1
   Answer Bot by Zendesk▲215

   Machine learning designed for customer service

   2017 · zendesk.com · its alternatives →

2. 2
   Brainwave▲481

   Automate customer service answers and processes with AI

   2023 · brainwave.so · its alternatives →

3. 3
   DevRev Customer Experience AI Agent▲384

   GenAI powered search for your app and website

   2024 · devrev.ai · its alternatives →

4. 4
   Zendesk for Startups▲921

   Every customer counts when you're a startup

   2018 · zendesk.com · its alternatives →

5. 5
   Hoory AI▲350

   AI powered customer support assistant

   2024 · hoory.com · its alternatives →

6. 6
   AI Agents by Threado▲611

   Instant, automated support for customers and internal teams

   2024 · its alternatives →

7. 7
   Userdesk▲378

   AI assistants trained on your data that you can use anywhere

   2023 · userdesk.io · its alternatives →

8. 8
   Zendesk▲100

   Software for better customer service.

   2014 · zendesk.com · its alternatives →

9. 9
   Passage AI Customer Service Bot▲25

   Automate Customer Service with Passage AI and Zendesk

   2019 · zendesk.com · its alternatives →

10. 10
    AI Desk▲359

    The full-service platform learns from your business and support queries to improve over time. - Deploys in under 10 minutes - Auto ticket routing and self-learning response generation Try it at https://aidesk.us and let me know what you think.

    2024 · aidesk.pro · its alternatives →

11. 11
    Customerly Aura▲144

    AI assistant for support teams

    2024 · customerly.io · its alternatives →

12. 12
    WorkBot▲127

    An AI platform for Customer Service and Data Insights

    2024 · workhub.ai · its alternatives →

13. 13
    AI-Powered Helpdesk: JediDesk AI ▲97

    Introducing JediDesk AI: Revolutionizing Customer Support ✨

    2023 · jedidesk.com · its alternatives →

14. 14
    Help.center▲180

    Create AI knowledge base to reduce support tickets

    2023 · help.center · its alternatives →

15. 15
    Letterbook▲254

    AI support platform built for startups

    Mar 2026 · letterbook.ai · its alternatives →

16. 16
    AI Answers by Cohere▲212

    AI-powered support assistance that learns from past tickets

    2022 · cohere.io · its alternatives →

17. 17
    Ticketier▲93

    Superhuman for support tickets: get through them 2x fast

    2020 · digitalbrain.app · its alternatives →

18. 18
    Solvea ▲215

    Create your AI receptionist that answers, books, and sells

    Mar 2026 · solvea.cx · its alternatives →

19. 19
    My AskAI▲188

    AI customer support that'll help you grow your SaaS product

    2023 · myaskai.com · its alternatives →

20. 20
    Agent.ai▲151

    AI-enhanced customer service

    2016 · agent.ai · its alternatives →

21. 21
    MindX Service AI ▲60

    Your 24/7 AI agent for customer support

    Nov 2025 · its alternatives →

22. 22
    Answer Bot by Zendesk▲13

    Machine learning designed for customer service

    2018 · zendesk.com · its alternatives →

23. 23
    Agatha Answers▲73

    An AI to help support agents answers questions ~30% faster.

    2018 · forethought.ai · its alternatives →

24. 24
    Auralis Zap▲88

    Conversational AI for better, cheaper, and automated support

    2023 · auralis.ai · its alternatives →

Ranked by how close each launch is in meaning, then by votes. Prices were read from each product’s own site when checked and can change. Refine with your own description →