AI · alternatives · 2026
24 alternatives to Answer Bot by Zendesk
Machine learning designed for customer service
Below are 24 products that do a similar job, ranked by how close each is in meaning and then by launch-day votes. Answer Bot by Zendesk launched in 2017; newer entries below may have overtaken it.
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Machine learning designed for customer service
2018 · zendesk.com · its alternatives →
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Alterra Answers▲184AI assistant for customer service automation in Zendesk
2019 · next.alterra.ai · its alternatives →
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Userdesk▲378AI assistants trained on your data that you can use anywhere
2023 · userdesk.io · its alternatives →
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Automate Customer Service with Passage AI and Zendesk
2019 · zendesk.com · its alternatives →
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SiteJetAI▲133Top AI driven, tailor-made customer service chatbot
2024 · sitejetai.com · its alternatives →
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WorkBot▲127An AI platform for Customer Service and Data Insights
2024 · workhub.ai · its alternatives →
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An AI to help support agents answers questions ~30% faster.
2018 · forethought.ai · its alternatives →
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FastBots▲103AI chatbots offering fast and accurate customer support
2024 · fastbots.ai · its alternatives →
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ChatBot.com is an AI chatbot that answers questions, recommends products, and closes sales 24/7. Train it on your website and go live in minutes. Try it free.
2017 · botengine.ai · its alternatives →
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Hey, citizens of HN! I and my team have developed a bot for technical support. We set ourselves the task of reaching a new level of chatbots. The thing is that nowadays bots often redirect customers to support staff when a question was not found in the bot's presets database or the customer requires some kind of interaction with the company (for example, wants to buy a product). We have solved this problem. 1. the bot is capable of answering complex questions that require analyzing the company's knowledge base (especially the technical part). 2. the possibility to leave a request for some…
2023 · neuralsupport.online · its alternatives →
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Hivinq▲84A lot of teams are hesitant to adopt AI customer service bots due to their inauthenticity in replies, hallucination, etc. As a result, they're not able to leverage the speed of LLM's to reduce their customer turnaround time. So instead of replying to the customer directly, Hivinq drafts responses for the customer support team using it's knowledge about the product. If the drafted answers are inaccurate, team members can let it know and it will observe the thread to learn and correct itself. Please upvote on Product Hunt: https://www.producthunt.com/products/hivinq Demo…
Jan 2026 · hivinq.com · its alternatives →
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Caden AI▲80The AI co-pilot for customer service professionals
2023 · trycaden.com · its alternatives →
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Revolutionizing Customer Feedback with AI-Powered Responses
2023 · autoreviews.ai · its alternatives →
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Ranked by how close each launch is in meaning, then by votes. Prices were read from each product’s own site when checked and can change. Refine with your own description →