AI · alternatives · 2026

24 alternatives to Zendesk messaging (Beta)

Deliver rich, modern & automated conversational experiences

Below are 24 products that do a similar job, ranked by how close each is in meaning and then by launch-day votes. Zendesk messaging (Beta) launched in 2020; newer entries below may have overtaken it.

1. 1
   Zendesk for Startups▲921

   Every customer counts when you're a startup

   2018 · zendesk.com · its alternatives →

2. 2
   Zendesk 3.0▲116

   Software for better customer relationships

   2016 · its alternatives →

3. 3OS
   Open-Source Alternative to Intercom, Drift, Zendesk, FreshChat▲417

   2019 · github.com · its alternatives →

4. 4
   Zixflow Marketing▲957

   Automate WhatsApp, SMS & email

   2024 · zixflow.com · its alternatives →

5. 5
   Zendesk▲100

   Software for better customer service.

   2014 · its alternatives →

6. 6
   Messenger Platform 2.0▲521

   Discovery, chat extensions, and richer experiences

   2017 · its alternatives →

7. 7
   Acquire (previously Tagove)▲215

   The Conversational Customer Experience Platform

   2017 · its alternatives →

8. 8
   Kommunicate 3.0▲336

   Automate customer conversations across channels with AI

   2023 · its alternatives →

9. 9
   Quill▲412

   Messaging to make your team better

   2021 · its alternatives →

10. 10
    CRM Chat▲510

    A better way to use CRM

    2023 · its alternatives →

11. 11
    Report: State of Messaging 2020▲5

    Messaging, chatbots, conversational AI, CustServe, CX

    2020 · its alternatives →

12. 12
    Tars Chatbot 🔗 Zendesk Chat▲94

    Summon Zendesk Live Chat Agent inside your Tars Chatbot

    2020 · its alternatives →

13. 13
    Zenchat▲97

    Team messenger with built-in task management.

    2020 · its alternatives →

14. 14
    LabiDesk 2.0▲214

    Live chat, shared inbox & knowledge base

    2021 · its alternatives →

15. 15
    Zendesk Inbox for iOS▲118

    Team up on email, anywhere your team goes

    2015 · its alternatives →

16. 16
    Zittly▲211

    Customer experience feedbacks survey through chatbots.

    2016 · its alternatives →

17. 17
    Layer Platform API▲202

    Build rich application-to-user messaging

    2015 · its alternatives →

18. 18
    Freshchat + Freshdesk Integration▲105

    Everything you need to ace your customer engagement game

    2018 · its alternatives →

19. 19
    BubbleIQ▲194

    Integrate Zendesk with Slack to supercharge customer support

    2017 · its alternatives →

20. 20
    Chaty▲201

    Connect with your customers on 20+ popular messaging apps

    2022 · its alternatives →

21. 21
    Pulsedesk▲191

    Launch operator-free support with AI

    2023 · its alternatives →

22. 22QM
    Quill – Messaging for teams that focus▲187

    2020 · quill.chat · its alternatives →

23. 23
    Zendesk Signals by Usercall▲95

    Catch product problems early from Zendesk tickets

    Feb 2026 · usercall.co · its alternatives →

24. 24
    Message Board for Zendesk Support▲6

    Send notifications to your customer service agents.

    2022 · its alternatives →

Ranked by how close each launch is in meaning, then by votes. Prices were read from each product’s own site when checked and can change. Refine with your own description →