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AI · alternatives · 2026

24 alternatives to Zendesk messaging (Beta)

Deliver rich, modern & automated conversational experiences

Below are 24 products that do a similar job, ranked by how close each is in meaning and then by launch-day votes. Zendesk messaging (Beta) launched in 2020; newer entries below may have overtaken it.

  1. 1

    Every customer counts when you're a startup

    2018 · zendesk.com · its alternatives →

  2. 2

    Software for better customer relationships

    2016 · zendesk.com · its alternatives →

  3. 3

    Automate WhatsApp, SMS & email

    2024 · zixflow.com · its alternatives →

  4. 4
    Zendesk▲100

    Software for better customer service.

    2014 · zendesk.com · its alternatives →

  5. 5
    Meya▲301

    Meya is a customer experience (CX) automation platform.

    2016 · meya.ai · its alternatives →

  6. 6

    Discovery, chat extensions, and richer experiences

    2017 · facebook.com · its alternatives →

  7. 7

    The Conversational Customer Experience Platform

    2017 · acquire.io · its alternatives →

  8. 8
    Zammad▲74

    Open source Zendesk alternative

    2016 · zammad.com · its alternatives →

  9. 9

    Open-source live-chat, email support, omni-channel desk. An alternative to Intercom, Zendesk, Salesforce Service Cloud etc. 🔥💬 - chatwoot/chatwoot

    2019 · github.com · its alternatives →

  10. 10

    Automate customer conversations across channels with AI

    2023 · kommunicate.io · its alternatives →

  11. 11
    Quill▲414

    Messaging to make your team better

    2021 · its alternatives →

  12. 12
    Freshchat▲264

    Catch 'em all. Keep 'em all.

    2017 · freshworks.com · its alternatives →

  13. 13

    Messaging, chatbots, conversational AI, CustServe, CX

    2020 · zendesk.com · its alternatives →

  14. 14

    Summon Zendesk Live Chat Agent inside your Tars Chatbot

    2020 · hellotars.com · its alternatives →

  15. 15

    Turn your web forms into conversations on any messaging app

    2017 · chatform.ai · its alternatives →

  16. 16
    Zenchat▲97

    Team messenger with built-in task management.

    2020 · zenkit.com · its alternatives →

  17. 17

    Live chat, shared inbox & knowledge base

    2021 · labidesk.com · its alternatives →

  18. 18

    Team up on email, anywhere your team goes

    2015 · zendesk.com · its alternatives →

  19. 19
    Zittly▲211

    Customer experience feedbacks survey through chatbots.

    2016 · its alternatives →

  20. 20

    Build rich application-to-user messaging

    2015 · its alternatives →

  21. 21

    Everything you need to ace your customer engagement game

    2018 · freshworks.com · its alternatives →

  22. 22
    BubbleIQ▲194

    Integrate Zendesk with Slack to supercharge customer support

    2017 · its alternatives →

  23. 23
    Chaty▲201

    Connect with your customers on 20+ popular messaging apps

    2022 · chaty.app · its alternatives →

  24. 24
    Pulsedesk▲191

    Launch operator-free support with AI

    2023 · pulsedesk.com · its alternatives →

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Ranked by how close each launch is in meaning, then by votes. Prices were read from each product’s own site when checked and can change. Refine with your own description →