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AI · June 3, 2020

Report: State of Messaging 2020

Messaging, chatbots, conversational AI, CustServe, CX

Report: State of Messaging 2020 launched on June 3, 2020 with 5 votes, #1,405 of 4,346 launches that month and more than 50% of that year's launches.

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What it does

Zendesk spoke to more than two dozen product leaders at some of the world’s most conversational companies. This report draws from the insights they shared with us, original and third-party data, and our own research and reporting from the front lines of the business messaging revolution.

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Source: Product Hunt launch ↗

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