AI · alternatives · 2026

24 alternatives to Report: State of Messaging 2020

Messaging, chatbots, conversational AI, CustServe, CX

Below are 24 products that do a similar job, ranked by how close each is in meaning and then by launch-day votes. Report: State of Messaging 2020 launched in 2020; newer entries below may have overtaken it.

1
Zendesk messaging (Beta)▲74
Deliver rich, modern & automated conversational experiences
2020 · support.zendesk.com · its alternatives →
2
State of Messaging 2019▲6
Data and insights on conversational technology
2019 · smooch.io · its alternatives →
3
Chatbots▲102
Conversational UI and the future of online interaction
2016 · its alternatives →
4
ChatBottle▲148
Chatbots Search Engine
2016 · chatbottle.co · its alternatives →
5
chatform.ai▲314
Turn your web forms into conversations on any messaging app
2017 · chatform.ai · its alternatives →
6
Inside Intercom – State of product in 2017▲56
What last year's trends mean for product builders today
2017 · art19.com · its alternatives →
7
What are conversational bots?▲102
An introduction to and overview of AI-driven chatbots
2016 · oreilly.com · its alternatives →
8
Zittly▲211
Customer experience feedbacks survey through chatbots.
2016 · its alternatives →
9
AI Chatbots in Messengers▲174
GPT-3 technology for Chatbots in popular messengers
2023 · ai-chatbots.pulse.is · its alternatives →
10
Botsify Conversational Forms▲196
Lead generation forms for chatbots
2017 · botsify.com · its alternatives →
11
BotFunded by botlist▲249
Track which chatbots are getting the most funding
2016 · botfunded.com · its alternatives →
12
Chris Messina on conversational commerce▲83
The 2017 bot outlook with one of the field’s early adopters
2017 · oreilly.com · its alternatives →
13
Telegram 2.0 for Mac▲139
A new era in messaging
2016 · apps.apple.com · its alternatives →
14
BotList Messenger Bot▲213
Search and discover chatbots on Messenger with BotList
2017 · messenger.com · its alternatives →
15
Botanalytics▲194
Conversational analytics for bots
2016 · botanalytics.co · its alternatives →
16
Chatbase▲152
Chatbot analytics for developers by Google
2017 · chatbase.co · its alternatives →
17
oratio talks Messengers▲87
How Messengers are already shaping the Future of Businesses
2016 · its alternatives →
18
The Messenger – Weekly newsletter on chatbots & messengers▲116
Curated newsletter on messengers, chatbots, industry experts
2016 · orat.us3.list-manage.com · its alternatives →
19
The Human Chatbot▲171
Not all chatbots are created equal
2020 · videoask.com · its alternatives →
20
The Power of Chatbots▲61
The art of conversation with chatbots
2017 · its alternatives →
21
A chat bot about bots▲90
A chat bot via old school SMS
2016 · its alternatives →
22
The Drive AI▲131
After months of hard work, I'm thrilled to announce the launch of Chat Channels and Direct Messages on The Drive AI. Why Chat Channels? During my master’s program, managing extensive research, project discussions, and documents across platforms like Google Drive, Zotero, and Slack was a real challenge. Finding past discussions on Slack became harder as projects progressed, leading to inefficiencies and repeated questions. Imagine a platform where every research paper, project file, or document seamlessly integrates with persistent chat channels—a system that combines the best of document…
2024 · thedrive.ai · its alternatives →
23
ChatFlow▲144
Where conversations turn into solutions
2024 · chat-flow.app · its alternatives →
24
Zendesk 3.0▲116
Software for better customer relationships
2016 · zendesk.com · its alternatives →

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Ranked by how close each launch is in meaning, then by votes. Prices were read from each product’s own site when checked and can change. Refine with your own description →