AI · alternatives · 2026

24 alternatives to Report: State of Messaging 2020

Messaging, chatbots, conversational AI, CustServe, CX

Below are 24 products that do a similar job, ranked by how close each is in meaning and then by launch-day votes. Report: State of Messaging 2020 launched in 2020; newer entries below may have overtaken it.

1. 1
   Zendesk messaging (Beta)▲74

   Deliver rich, modern & automated conversational experiences

   2020 · its alternatives →

2. 2
   State of Messaging 2019▲6

   Data and insights on conversational technology

   2019 · its alternatives →

3. 3
   chatform.ai▲326

   Turn your web forms into conversations on any messaging app

   2017 · its alternatives →

4. 4
   Chatflow▲293

   Create conversational agents using a visual interface

   2016 · its alternatives →

5. 5
   Chatbots▲102

   Conversational UI and the future of online interaction

   2016 · its alternatives →

6. 6
   Message.io▲296

   Bots that work everywhere

   2016 · its alternatives →

7. 7
   ChatBottle▲148

   Chatbots Search Engine

   2016 · its alternatives →

8. 8
   What are conversational bots?▲102

   An introduction to and overview of AI-driven chatbots

   2016 · its alternatives →

9. 9
   Zittly▲211

   Customer experience feedbacks survey through chatbots.

   2016 · its alternatives →

10. 10
    AI Chatbots in Messengers▲174

    GPT-3 technology for Chatbots in popular messengers

    2023 · its alternatives →

11. 11
    Botsify Conversational Forms▲196

    Lead generation forms for chatbots

    2017 · its alternatives →

12. 12
    BotFunded by botlist▲249

    Track which chatbots are getting the most funding

    2016 · its alternatives →

13. 13
    Chris Messina on conversational commerce▲83

    The 2017 bot outlook with one of the field’s early adopters

    2017 · its alternatives →

14. 14
    Telegram 2.0 for Mac▲139

    A new era in messaging

    2016 · its alternatives →

15. 15
    BotList Messenger Bot▲213

    Search and discover chatbots on Messenger with BotList

    2017 · its alternatives →

16. 16
    Botanalytics▲194

    Conversational analytics for bots

    2016 · its alternatives →

17. 17
    Chatbase▲152

    Chatbot analytics for developers by Google

    2017 · its alternatives →

18. 18
    Deep learning chat▲229

    Chatting with a deep learning chatbot

    2016 · its alternatives →

19. 19
    oratio talks Messengers▲87

    How Messengers are already shaping the Future of Businesses

    2016 · its alternatives →

20. 20
    The Messenger – Weekly newsletter on chatbots & messengers▲116

    Curated newsletter on messengers, chatbots, industry experts

    2016 · its alternatives →

21. 21
    Request For Bot▲199

    Discover, discuss & share ideas for great bots/chatbots

    2016 · its alternatives →

22. 22
    A chat bot about bots▲90

    A chat bot via old school SMS

    2016 · its alternatives →

23. 23
    ChatFlow▲144

    Where conversations turn into solutions

    2024 · chat-flow.app · its alternatives →

24. 24
    Zendesk 3.0▲116

    Software for better customer relationships

    2016 · its alternatives →

Ranked by how close each launch is in meaning, then by votes. Prices were read from each product’s own site when checked and can change. Refine with your own description →