
Zendesk messaging (Beta)
Deliver rich, modern & automated conversational experiences
Zendesk messaging (Beta) launched on November 11, 2020 with 74 votes, #579 of 3,461 launches that month and more than 75% of that year's launches. The site was not reachable when checked in September 2026.
What it does
Messaging provides customers with the unique flexibility to pop in and out of the conversation at their leisure, while giving CX teams the tools to automate answers to get back to customers faster, and easily manage all conversations from a unified workspace.
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