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AI · January 5, 2017

Inside Intercom – State of product in 2017

What last year's trends mean for product builders today

Inside Intercom – State of product in 2017 launched on January 5, 2017 with 56 votes, #1,278 of 3,670 launches that month and more than 50% of that year's launches. The site was still online in September 2026, 9 years on.

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What it does

Des Traynor sits down with Paul Adams, VP of Product, and Emmet Connolly, Director of Product Design, to discuss the biggest trends of the past year, including bots, conversational commerce, and voice UIs, as well as where product is headed in 2017.

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