Growth · alternatives · 2026
24 alternatives to LabiDesk 2.0
Live chat, shared inbox & knowledge base
Below are 24 products that do a similar job, ranked by how close each is in meaning and then by launch-day votes. LabiDesk 2.0 launched in 2021; newer entries below may have overtaken it.
- 1

All-in-one helpdesk to assist, engage & sell to leads
2021 · labidesk.com · its alternatives →
- 2

Open-source live-chat, email support, omni-channel desk. An alternative to Intercom, Zendesk, Salesforce Service Cloud etc. 🔥💬 - chatwoot/chatwoot
2019 · github.com · its alternatives →
- 3

Engage, support & sell to Shopify customers with LabiDesk
2022 · shopify.labidesk.com · its alternatives →
- 4

Customer service center at the palm of your hand
2022 · mobileapp.labidesk.com · its alternatives →
- 5

- 6

Discovery, chat extensions, and richer experiences
2017 · facebook.com · its alternatives →
- 7

This project is deprecated. Check my new project ChatHub: - wong2/chatgpt-google-extension
2022 · github.com · its alternatives →
- 8

- 9

Summon Zendesk Live Chat Agent inside your Tars Chatbot
2020 · hellotars.com · its alternatives →
- 10

Deliver rich, modern & automated conversational experiences
2020 · support.zendesk.com · its alternatives →
- 11

- 12

Free live chat & in-app messenger for startups
2018 · helpcrunch.com · its alternatives →
- 13

Open-source live-chat, email support, omni-channel desk. An alternative to Intercom, Zendesk, Salesforce Service Cloud etc. 🔥💬 - chatwoot/chatwoot
2022 · github.com · its alternatives →
- 14

- 15

- 16

- 17

The ultimate omnichannel helpdesk for your customer support
2019 · freshworks.com · its alternatives →
- 18

The biggest product and visual update to Freshdesk
2017 · freshworks.com · its alternatives →
- 19
Spryngtime Chat▲101A free Intercom/Zendesk chat altnerative
2023 · spryngtime.com · its alternatives →
- 20

I previously did a Show HN late Dec 2020: https://news.ycombinator.com/item?id=25470672 That was a great experience and in the past year I continued to develop the site to bring it to a level of stability and maturity that I felt necessary for it to have a chance to succeed. Sqwok is all about answering the question: Can we have better open conversations on the internet? I wasn’t satisfied with the existing means of discussing topics such as culture, history, politics, and technology through threaded comments, and was simultaneously impressed with Slack bringing the IRC…
2022 · sqwok.im · its alternatives →
- 21

Everything you need to ace your customer engagement game
2018 · freshworks.com · its alternatives →
- 22

Client library for Minimal Chat. Contribute to minimalchat/client development by creating an account on GitHub.
2017 · github.com · its alternatives →
- 23

Support teams handle hundreds of tickets but rarely analyze them systematically. Patterns like workarounds, feature confusion, or rising escalations often surface too late. This tool: Analyzes Zendesk tickets daily (last 7 days vs 30-day baseline) Detects workaround language, expectation gaps, and escalation trends Sends Slack alerts when thresholds spike Includes real customer quotes for context Built with TypeScript, Vercel, Supabase, Slack SDK, and Claude for extraction and categorization. Free for now. Would love feedback from support leaders or B2B builders.
Feb 2026 · usercall.co · its alternatives →
- 24

The collaborative email platform for your team
2017 · helpmonks.com · its alternatives →
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Ranked by how close each launch is in meaning, then by votes. Prices were read from each product’s own site when checked and can change. Refine with your own description →