Growth · alternatives · 2026

24 alternatives to Zendesk Explore

Analytics to measure & improve the customer experience

Below are 24 products that do a similar job, ranked by how close each is in meaning and then by launch-day votes. Zendesk Explore launched in 2018; newer entries below may have overtaken it.

1. 1
   Zendesk for Startups▲921

   Every customer counts when you're a startup

   2018 · zendesk.com · its alternatives →

2. 2
   Zendesk 3.0▲116

   Software for better customer relationships

   2016 · zendesk.com · its alternatives →

3. 3
   Zendesk▲100

   Software for better customer service.

   2014 · zendesk.com · its alternatives →

4. 4
   Zendesk▲56

   Software for better customer service

   2014 · zendesk.com · its alternatives →

5. 5
   Zendesk Signals by Usercall▲95

   Support teams handle hundreds of tickets but rarely analyze them systematically. Patterns like workarounds, feature confusion, or rising escalations often surface too late. This tool: Analyzes Zendesk tickets daily (last 7 days vs 30-day baseline) Detects workaround language, expectation gaps, and escalation trends Sends Slack alerts when thresholds spike Includes real customer quotes for context Built with TypeScript, Vercel, Supabase, Slack SDK, and Claude for extraction and categorization. Free for now. Would love feedback from support leaders or B2B builders.

   Feb 2026 · usercall.co · its alternatives →

6. 6
   BoldDesk▲403

   Better than Zendesk & Freshdesk, 50% of cost

   2023 · bolddesk.com · its alternatives →

7. 7
   Record + Zendesk▲105

   Unlock the unknown, now from Zendesk

   2022 · torecord.it · its alternatives →

8. 8
   CIF Analytics Cloud (for Zendesk)▲63

   AI for support tickets that shows you what's relevant & why

   2018 · sitefocus.com · its alternatives →

9. 9
   Ticketier▲93

   Superhuman for support tickets: get through them 2x fast

   2020 · digitalbrain.app · its alternatives →

10. 10
    Mobile App Review Monitor for Zendesk▲113

    Monitor, manage and reply to app reviews right in Zendesk

    2019 · appfollow.io · its alternatives →

11. 11
    Session Replay by Zarget▲338

    See how visitors view and use your site.

    2017 · its alternatives →

12. 12
    SessionStack for Zendesk▲71

    Speed up support by seeing exactly what happened to the user

    2019 · playbookux.com · its alternatives →

13. 13
    Analytick▲62

    Simplified analytics with exclusive tools.

    2021 · its alternatives →

14. 14
    Zendesk Sell▲98

    Enhance productivity, processes, & sales visibility pipeline

    2018 · zendesk.com · its alternatives →

15. 15
    UserExperior▲87

    Discover how your users experience your app

    2020 · userexperior.com · its alternatives →

16. 16
    Zeno▲233

    Analyze company data, browse the web, and act on insights

    2024 · textcortex.com · its alternatives →

17. 17
    Lထper+▲114

    Easily get insights to retain your customers

    2022 · its alternatives →

18. 18
    Zoho Analytics▲80

    Augmented self-service BI and analytics platform

    2021 · zoho.com · its alternatives →

19. 19
    Hubalz▲73

    Get the insights you need to make better decisions, faster

    2023 · hubalz.com · its alternatives →

20. 20
    Nicereply Website Pop-up Surveys▲144

    Get real-time feedback on your website's user experience

    2023 · nicereply.com · its alternatives →

21. 21
    From Data-Driven to Data Everywhere▲107

    How to drive growth with user-facing analytics

    2021 · toucantoco.com · its alternatives →

22. 22
    ROAARRR▲182

    Hey HN, I built ROAARRR because most analytics tools make it hard to get clear answers. You spend hours setting up dashboards and connecting data, but you still don’t really know what drives growth. ROAARRR brings your key data together and shows your funnel from awareness to revenue. You can track product activity, create charts for specific events, and see how changes affect retention and revenue. It’s free to try today. I’d love your feedback, especially on what feels confusing or missing.

    Nov 2025 · roaarrr.app · its alternatives →

23. 23
    Analytics▲108

    Know thy startup: metrics & triggers for growth

    2020 · domainriviera.com · its alternatives →

24. 24
    🥷 Product Analysis - Knowledge Base▲145

    Maximize your project success with data-driven decision

    2023 · its alternatives →

Ranked by how close each launch is in meaning, then by votes. Prices were read from each product’s own site when checked and can change. Refine with your own description →