Growth · alternatives · 2026

24 alternatives to Record + Zendesk

Unlock the unknown, now from Zendesk

Below are 24 products that do a similar job, ranked by how close each is in meaning and then by launch-day votes. Record + Zendesk launched in 2022; newer entries below may have overtaken it.

1
Zendesk for Startups▲921
Every customer counts when you're a startup
2018 · zendesk.com · its alternatives →
2
Zendesk▲100
Software for better customer service.
2014 · zendesk.com · its alternatives →
3
Zendesk▲56
Software for better customer service
2014 · zendesk.com · its alternatives →
4
Zendesk Explore▲140
Analytics to measure & improve the customer experience
2018 · zendesk.com · its alternatives →
5
Zendesk Sell▲98
Enhance productivity, processes, & sales visibility pipeline
2018 · zendesk.com · its alternatives →
6
BoldDesk▲403
Better than Zendesk & Freshdesk, 50% of cost
2023 · bolddesk.com · its alternatives →
7
Records for Mac▲280
Powerful personal database app for the Mac.
2015 · recordsapp.com · its alternatives →
8
Record▲110
Communicate problems visually
2022 · torecord.it · its alternatives →
9
Zendesk 3.0▲116
Software for better customer relationships
2016 · zendesk.com · its alternatives →
10
Email Tracking for Zendesk▲67
Email tracking tool for Zendesk
2023 · growthdot.com · its alternatives →
11
Zendesk Sunshine▲143
Open, flexible CRM platform built on AWS
2018 · zendesk.com · its alternatives →
12
Zendesk Signals by Usercall▲95
Support teams handle hundreds of tickets but rarely analyze them systematically. Patterns like workarounds, feature confusion, or rising escalations often surface too late. This tool: Analyzes Zendesk tickets daily (last 7 days vs 30-day baseline) Detects workaround language, expectation gaps, and escalation trends Sends Slack alerts when thresholds spike Includes real customer quotes for context Built with TypeScript, Vercel, Supabase, Slack SDK, and Claude for extraction and categorization. Free for now. Would love feedback from support leaders or B2B builders.
Feb 2026 · usercall.co · its alternatives →
13
Zenkit▲252
The project management tool that grows with you
2016 · zenkit.com · its alternatives →
14
RecordScreen.io▲305
Record screen right from browser. No installation required.
2019 · recordscreen.io · its alternatives →
15
Zight Customer Support Hub▲146
Close tickets faster with automated video support
2025 · zight.com · its alternatives →
16
Ticketier▲93
Superhuman for support tickets: get through them 2x fast
2020 · digitalbrain.app · its alternatives →
17
Zendesk Ticket Split 2025▲94
Split Zendesk tickets for better support and tracking
2025 · zendesk.com · its alternatives →
18
BubbleIQ▲194
Integrate Zendesk with Slack to supercharge customer support
2017 · its alternatives →
19
ThriveDesk▲281
The best way to support your customers
2022 · thrivedesk.com · its alternatives →
20
Zammad▲74
Open source Zendesk alternative
2016 · zammad.com · its alternatives →
21
Zenkit – Productivity app of List, Kanban, Spreadsheet and Calendar▲264
The perfect multi-project management tool, whether you use Agile, traditional, or both methodologies! Project success begins here.
2016 · zenkit.com · its alternatives →
22
Zenkit 3.0▲174
Flexible project management you can share with the world
2019 · zenkit.com · its alternatives →
23
Approve app for Zendesk▲76
Powerful approval workflow processes for Zendesk support
2021 · sweethawk.com · its alternatives →
24
Zendesk Help Center on Intercom▲65
Search and send Zendesk articles right from Intercom.
2019 · intercom-help-center.getalvis.com · its alternatives →

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Ranked by how close each launch is in meaning, then by votes. Prices were read from each product’s own site when checked and can change. Refine with your own description →