Libredesk
Libredesk is a 100% free and open-source helpdesk, a Zendesk/Intercom alternative. Backend in Go, frontend in Vue + shadcn/ui. Unlike many "open-core" alternatives that lock essential features behind enterprise plans, Libredesk is fully open-source and will always stay that way. Last year I posted v0.1.0 here: https://news.ycombinator.com/item?id=43158166 A year later, it's omni-channel. Alongside email, you can drop a live chat widget (beta) onto your website and handle both channels in the same agent UI. The chat widget, CSAT pages, and email templates are all…
Libredesk launched on June 9, 2025 with 14 votes, #1,181 of 7,999 launches that month and more than 75% of that year's launches. The site was still online in September 2026, 1 year on.
What it does
Libredesk is a 100% free and open-source customer support desk, single binary app. Check live demo here - https://demo.libredesk.io
Modern open source omnichannel customer support desk you can self-host for free. Live chat, shared inbox, automation, CSAT surveys, SLA management, and granular permissions. Deploy with a single binary.
Self-hosted and free. Live chat, email, WhatsApp, and more in a single binary you run on your own server. Live chat and email in one inbox. Every conversation lands in the same place, whichever channel it came from. Embed a real-time chat widget on your website. Replies go out from the same inbox your team already works in. Connect a WhatsApp number through the Meta Cloud API and handle those conversations in the same inbox. Answer live chat conversations automatically with an AI assistant grounded in your knowledge base. Hands off to a human when it can't help. Draft replies, summarize conversations, and look up answers from the knowledge base without leaving the inbox. Publish a…from libredesk.io
In the maker’s words, at launch
Libredesk is a 100% free and open-source helpdesk, a Zendesk/Intercom alternative. Backend in Go, frontend in Vue + shadcn/ui. Unlike many "open-core" alternatives that lock essential features behind enterprise plans, Libredesk is fully open-source and will always stay that way. Last year I posted v0.1.0…
Does a similar job
all alternatives →
Libredesk – Open-source customer support desk. Single binary app2025 · github.com · ▲376Libredesk is a 100% free and open-source customer support desk, the backend is written in Go and the frontend is in Vue JS with ShadnCN for UI components. Unlike many "open-core" alternatives that lock essential features behind enterprise plans, Libredesk is fully open-source and plans to always stay this way. It's in alpha (v0.1.0) right now, but there’s a working demo available. I built this because I wanted a truly open and self-hosted alternative to platforms like Chatwoot, Intercom, and Zendesk. Would love feedback, suggestions, and thoughts from the community. GitHub:…
Open-Source Alternative to Intercom, Drift, Zendesk, FreshChat2019 · github.com · ▲417Open-source live-chat, email support, omni-channel desk. An alternative to Intercom, Zendesk, Salesforce Service Cloud etc. 🔥💬 - chatwoot/chatwoot
Open-Source Intercom with Help Center2022 · github.com · ▲101Open-source live-chat, email support, omni-channel desk. An alternative to Intercom, Zendesk, Salesforce Service Cloud etc. 🔥💬 - chatwoot/chatwoot
Open-Source Alternative to Intercom2022 · github.com · ▲20Open-source live-chat, email support, omni-channel desk. An alternative to Intercom, Zendesk, Salesforce Service Cloud etc. 🔥💬 - chatwoot/chatwoot

Freshdesk Omnichannel Support2019 · freshworks.com · ▲93The ultimate omnichannel helpdesk for your customer support
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