nowfound

Growth · March 1, 2022

Fogbender

Helpdesk product for supporting customer teams

Fogbender launched on March 1, 2022 with 107 votes, #327 of 3,153 launches that month and more than 75% of that year's launches. The site was still online in September 2026, 4 years on.

What it does

All existing support tools are built for talking to a single user. To talk to teams, B2B vendors set up shared channels in Slack for each account. Fogbender enables vendors to embed a shared channel-like experience directly into their customer dashboard.

Fogbender is the world’s first B2B-focused customer support platform

Choice is great when buying milk. In B2B support, choice means expensive chaos. B2B users will always look for support in your product first. "How do I send a Slack Connect invite to every user who signs up?" "You want me to join your Microsoft what again?" —Great questions! But also, you really don't have to Embedded support chat: a masterclass in coordinated, industry-wide mediocrity. At the risk of sleeping with the fishes, we're publishing the followingfrom fogbender.com

Does a similar job

all alternatives →
  • Slack Shared Channels2017 · slack.com · ▲480

    Work with anyone in Slack

  • Slack2013 · slack.com · ▲2,714

    Be less busy. Real-time messaging, archiving & search.

  • Slack with your Users2015 · ▲339

    Speak to your app's users entirely within Slack

  • Slack Video Calls2016 · slack.com · ▲773

    Talking face-to-face with your team is just one click away

  • Teamhub.com2024 · teamhub.com · ▲237

    Hey HN, We've just launched our team collaboration platform where we're bringing together all the important tools under one app. We've been frustrated in the past with tools which had a huge disconnect between projects and chat. It always inevitably leads to teams using external chat apps for "project management" and then abandoning the main tools altogether. We're creating tools we hope teams will stick with. Super integrated Chat. Convert comments to tasks and have them auto added to project boards. Automations to help massively reduce burden on the team. Workflows, Time-Off and so much…

  • Noor Beta2023 · noor.to · ▲487

    Time to replace Slack

More growth this month

the category →
  • wallhop is a free paywall bypass. Paste any article link to read it without paywall popups, ads or clutter. No signup, no extension. A simple 12ft.io alternative.

    Growth · 11d ago · wallhop.io

  • Prefer▲201

    The execution layer for AEO

    Growth · 22d ago · tryprefer.com

  • MakerMap▲197

    A living map of makers and what they’re building

    Growth · 26d ago · makermap.lol

Source: Product Hunt launch ↗

Launched alongside, March 2022

the whole month →
  • IM

    Hi HN! I made many small web games in the past with Unity or Phaser. But this time I wanted to make something completely on my own. So I coded a basic game framework in plain JavaScript, and used it to make Almost Pong. This was a really fun project that taught me a lot about JavaScript, and I plan to make more minimalist games with this framework. Interesting fact: Almost Pong doesn't load any assets, all sprites and sounds are generated with code. Happy to answer questions, and please let me know if you have any feedback on the game. Thanks!

    Dev tools · 2022 · lessmilk.com

  • IM

    Life & fun · 2022 · networksfromscratch.com

  • HA

    Paste the following into the console of any HN page - for annotated avatars on all HN comments. (self contained code) for(u of document.querySelectorAll('.hnuser'))for(u.prepend(c=document.createElement('canvas')),x=c.getContext('2d'),c.width=18,c.height=14,s=u.innerText,r=1,i=28+s.length;i--;i>>29>X*X/3+Y/2&&x.fillRect(6+2*X,2*Y,2,2)&x.fillRect(6-2*X,2*Y,2,2):r+=s.charCodeAt(i-28,x.fillStyle='#'+(r>>8&0xFFFFFF).toString(16)))r^=r>>17,r^=r>2

    Dev tools · 2022

  • Tome Beta▲697

    The storytelling tool for work

    Work · 2022 · tome.app

  • Kairn▲694

    Regain control over your days

    Dev tools · 2022

  • How well do you know your area? Test your knowledge by locating streets on a map.

    Work · 2022 · backofyourhand.com