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AI · alternatives · 2026

24 alternatives to Inbox by MessageBird

Free omnichannel customer service software

Below are 24 products that do a similar job, ranked by how close each is in meaning and then by launch-day votes. Inbox by MessageBird launched in 2020; newer entries below may have overtaken it.

  1. 1

    Free customer support software

    2024 · vanillaapps.com · its alternatives →

  2. 2

    Next generation inbox

    2014 · google.com · its alternatives →

  3. 3
    AskNeo▲203

    End-to-end Voice & SMS shared inbox for Teams

    Mar 2026 · askneo.io · its alternatives →

  4. 4

    Team Inbox for Email, SMS & WhatsApp. Free up to 5 users.

    2020 · helpwise.io · its alternatives →

  5. 5

    All your socials in one omni-channel contact widget

    2018 · its alternatives →

  6. 6

    Hey HN, I built an email deliverability SaaS with a RAG system. It's trained on all my knowledge and hundreds of real deliverability use cases from 4+ years experience as an Email Deliverability Specialist on Upwork. It solves a frustration problem a lot of businesses are experiencing. I'm looking for feedback so let me know in the comments.

    Aug 2026 · helloinbox.email · its alternatives →

  7. 7

    Open-source live-chat, email support, omni-channel desk. An alternative to Intercom, Zendesk, Salesforce Service Cloud etc. 🔥💬 - chatwoot/chatwoot

    2019 · github.com · its alternatives →

  8. 8

    Delightful customer experiences with omnichannel AI

    2025 · sendbird.com · its alternatives →

  9. 9
    April▲664

    Reach Inbox Zero by speaking with your email & calendar

    2025 · apps.apple.com · its alternatives →

  10. 10

    The ultimate omnichannel helpdesk for your customer support

    2019 · freshworks.com · its alternatives →

  11. 11

    Open-source live-chat, email support, omni-channel desk. An alternative to Intercom, Zendesk, Salesforce Service Cloud etc. 🔥💬 - chatwoot/chatwoot

    2022 · github.com · its alternatives →

  12. 12
    Juphy▲290

    If Slack and Zendesk had a baby 🐣

    2021 · juphy.com · its alternatives →

  13. 13

    Turn Slack channels into a customer inbox and helpdesk

    2020 · its alternatives →

  14. 14
    HelpSpace▲112

    Simplify your customer support

    2021 · helpspace.com · its alternatives →

  15. 15

    Service your customers across multiple channels

    2023 · app.helpwise.io · its alternatives →

  16. 16FM

    Hi HN! We're Parthi and Kunal from FounderPhone (https://founderphone.com). FounderPhone is a shared customer support inbox for SMS and calls in Slack. We've built and shipped 7 products recently and if there's one thing we've learned, it's that your personal relationship with your customer is your secret weapon as a startup. Having customers email [email protected] or message a bot via Intercom doesn't feel personal. People are skeptical they will ever get a response. We've had a lot of success giving out our phone number to the top customers we really care about and telling…

    2020 · its alternatives →

  17. 17

    All-In-one messenger for businesses

    2023 · messengerhive.com · its alternatives →

  18. 18
    Respondly▲132

    Team Inbox for Email & Twitter

    2014 · its alternatives →

  19. 19

    Chat with visitors using messaging apps by Callbell

    2019 · callbell.eu · its alternatives →

  20. 20

    Send and receive WhatsApp messages in your Intercom inbox

    2021 · octopods.io · its alternatives →

  21. 21

    Talk to your customers like a human, on the go

    2016 · gosquared.com · its alternatives →

  22. 22

    One AI inbox for WhatsApp, Instagram, Telegram, and email

    Jul 2026 · messello.com · its alternatives →

  23. 23

    The world's first free CRM on WhatsApp cloud API

    2023 · free.whatcx.com · its alternatives →

  24. 24

    Make strangers pay for their cold emails

    2020 · its alternatives →

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Ranked by how close each launch is in meaning, then by votes. Prices were read from each product’s own site when checked and can change. Refine with your own description →