Alternatives

Products that do what Customer Inbox in Slack by Across does

Turn Slack channels into a customer inbox and helpdesk

1
Chatterbox▲223
Live chat with your to-be customers straight from your Slack
2017
2
Many to Slack▲182
A public chat room fully integrated into Slack
2017
3
Thena for Customer Support▲248
Manage and service your customers in Slack
2022
4
ClearFeed▲505
Convert multiple Slack channels into a shared Inbox
2023
5
Juphy▲290
If Slack and Zendesk had a baby 🐣
2021
6
Slack with your Users▲326
Speak to your app's users entirely within Slack
2015
7
Hey for Slack▲133
Make your community feel welcomed
2022
8AS
Across – Supercharge your customer experience in Slack▲14
Hi HN! We're Parthi and Kunal from Across (https://acrossapp.com). Across allows you to scale high touch experience you provide your customers when you create shared Slack channels with them. With Across, you can track customer requests, automate responses and message customers across Slack channels. We've built and shipped 7 products recently and we always create shared Slack channels with our customers. This is great for creating a tight feedback loop between us, and making sure we're extremely responsive to customer requests. The problem is that this experience doesn't scale.…
2020
9
Drift for Slack▲200
Talk to your website visitors & customers in real-time
2016
10
Customer.io Slack Action▲87
Send notifications into Slack, based on user activity
2016
11
SharedBox▲100
Shared inbox for your team; in Slack
2018
12
HelpSpace▲112
Simplify your customer support
2021
13
Slackmin▲310
Slack superpowers for business ops
2022
14
Reviewflowz▲122
Review monitoring Slackbot
2022
15
Dispatch▲404
Priority inbox for Slack
2023
16
Slack Connect Direct Messages▲142
DM anyone outside your company from Slack
2021
17
Atlas for Slack Connect▲125
Support ticketing for Slack Connect
2023
18
Slack Connect▲147
The future of business communication
2020
19
Mighty Networks for Slack▲164
Launch an online community you monitor and manage from Slack
2016
20
Slack E-mail Add-ins▲146
Quickly forward emails and attachments to Slack
2019
21
SupportBell▲156
Get Intercom ratings & metrics in Slack
2021
22
Clerk Chat▲124
Enable SMS for your business through Slack
2020
23
SharedInbox▲112
Send or receive emails from Slack
2021
24
Clerk SMS for Slack▲113
Bring the power of SMS to Slack
2022

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