Life & fun · alternatives · 2026
24 alternatives to Across – Supercharge your customer experience in Slack
Hi HN! We're Parthi and Kunal from Across (https://acrossapp.com). Across allows you to scale high touch experience you provide your customers when you create shared Slack channels with them. With Across, you can track customer requests, automate responses and message customers across Slack channels. We've built and shipped 7 products recently and we always create shared Slack channels with our customers. This is great for creating a tight feedback loop between us, and making sure we're extremely responsive to customer requests. The problem is that this experience doesn't scale.…
Across is a Slack integration that helps companies manage customer relationships through shared Slack channels. It allows teams to track customer requests, automate responses, and message customers across multiple… Below are 24 products that do a similar job, ranked by how close each is in meaning and then by launch-day votes. Across – Supercharge your customer experience in Slack launched in 2020; newer entries below may have overtaken it.
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Turn Slack channels into a customer inbox and helpdesk
2020 · its alternatives →
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Slack▲2,714Be less busy. Real-time messaging, archiving & search.
2013 · slack.com · its alternatives →
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Many to Slack▲182A public chat room fully integrated into Slack
2017 · get.slaask.com · its alternatives →
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ClearFeed▲510Convert multiple Slack channels into a shared Inbox
2023 · clearfeed.ai · its alternatives →
- 6

Chat, qualify and close leads directly from Slack
2018 · intercom.com · its alternatives →
- 7

Manage and service your customers in Slack
2022 · thena.ai · its alternatives →
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Chatterbox▲223Live chat with your to-be customers straight from your Slack
2017 · retainly.co · its alternatives →
- 11

The next best thing to working in the same room
2017 · slack.com · its alternatives →
- 12

Keep conversations organized and easy to follow with Threads
2017 · slack.com · its alternatives →
- 13
Integral ▲760i've been a power user of slack/discord and etc. since i was a kid and i dont like the fact that they get unusable/noisy after 20 members join. so i designed integral to get rid of the 2 biggest causes of noise on slack/discord and similar apps: 1. channels 2. recency based feed i've replaced these 2 with a few subtle features (different approaches for business vs communities). check it out and let me know what you think :)
2024 · integralhq.com · its alternatives →
- 14
Trello for Slack▲636Organize anything with anyone, inside Slack
2016 · trello.com · its alternatives →
- 15

Manage hundreds of Slack customer channels effortlessly
2023 · relay.fyi · its alternatives →
- 16

Capture product ideas, requests, and feedback from Slack
2018 · productboard.com · its alternatives →
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ProductBridge▲581Agent that collects feedback across multiple platforms
Mar 2026 · productbridge.io · its alternatives →
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1v1 for Slack▲3081-on-1 meetings, schedule, prep & document, all inside Slack
2022 · springworks.in · its alternatives →
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Share research findings and feedback without leaving Slack
2019 · usertesting.com · its alternatives →
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DealLab▲428Digital sales room for consolidating, sharing, and tracking
2024 · deallab.io · its alternatives →
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Ranked by how close each launch is in meaning, then by votes. Prices were read from each product’s own site when checked and can change. Refine with your own description →