
Daktela
All-in-one customer care
Daktela launched on May 28, 2025 with 10 votes, #2,185 of 7,905 launches that month and more than 50% of that year's launches.
What it does
Daktela is a fully integrated omnichannel contact center platform designed to streamline customer communication and boost team productivity. Whether it’s voice, email, chat, social media, or SMS, Daktela brings all channels into one intuitive interface.
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- DVDittofeed v0.5.0 – Self-host SMS and email customer messaging2023 · ▲14
Hey HN, we’ve just released Dittofeed v0.5.0, with the primary change being the addition of SMS as a messaging channel. Dittofeed is an open source (MIT licensed) omnichannel customer engagement platform, similar to Customer.io and Iterable. We added: - Twilio-based SMS messaging. You can create SMS templates and customer journeys within Dittofeed. SMS is a great channel for B2C software companies, looking to engage with their users. For example, e-commerce businesses commonly use SMS to support checkout flows. We'll be making further enhancements to Dittofeed's SMS support in the coming…

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