Growth · alternatives · 2026

24 alternatives to Omnie Integrated Services

Managed customer service outsourcing

Below are 24 products that do a similar job, ranked by how close each is in meaning and then by launch-day votes. Omnie Integrated Services launched in 2023; newer entries below may have overtaken it.

1
Inbox by MessageBird▲99
Free omnichannel customer service software
2020 · bird.com · its alternatives →
2
Open-Source Intercom with Help Center▲101
Open-source live-chat, email support, omni-channel desk. An alternative to Intercom, Zendesk, Salesforce Service Cloud etc. 🔥💬 - chatwoot/chatwoot
2022 · github.com · its alternatives →
3
Live Chat for Sales by Intercom▲412
The quickest way to get more qualified leads
2017 · intercom.com · its alternatives →
4
Sendbird AI agent for customer service▲544
Delightful customer experiences with omnichannel AI
2025 · sendbird.com · its alternatives →
5
Open-Source Alternative to Intercom, Drift, Zendesk, FreshChat▲417
Open-source live-chat, email support, omni-channel desk. An alternative to Intercom, Zendesk, Salesforce Service Cloud etc. 🔥💬 - chatwoot/chatwoot
2019 · github.com · its alternatives →
6
Freshdesk Omnichannel Support▲93
The ultimate omnichannel helpdesk for your customer support
2019 · freshworks.com · its alternatives →
7
ServiceDock▲118
Handle customer support via messaging apps, social & webchat
2017 · servicedock.com · its alternatives →
8
HelpSpace▲112
Simplify your customer support
2021 · helpspace.com · its alternatives →
9
NextOS▲104
Omnichannel business communication: CRM, Chat, Surveys, VoIP
2018 · nextiva.com · its alternatives →
10
Support Llama▲78
Customer support as a service for startups and makers
2020 · its alternatives →
11
Offsi▲100
Bridge the gap between customer problems and product teams
2019 · its alternatives →
12
OmniChat by Freshchat▲98
Engage, sell, and support from anywhere
2018 · freshworks.com · its alternatives →
13
Outbound - A single events API for emails, push, sms, and voice▲59
Empower your product manager. Let them decide what the messages to your users say, when those messages are triggered, as well as how they are sent (sms, email, etc.) while you focus on building product features. They'll be able to use trusted providers like sendgrid, twilio and apple so you don't have to worry about message delivery.
2013 · outbound.io · its alternatives →
14
Customer Service Outsourcing▲2
Call Center, Email Support, Live Chat, and In-App Support
2020 · its alternatives →
15
KnowledgeBase▲122
Help your support team, provide 24/7 self-service to clients
2022 · knowledgebase.com · its alternatives →
16
Berry Support▲64
Customer support and CRM for eCommerce
2022 · its alternatives →
17
OmniWork▲84
One link to run your business
2023 · its alternatives →
18
Inbox by Vanilla▲159
Free customer support software
2024 · vanillaapps.com · its alternatives →
19
Intercom on Customer Support▲141
Behind every great product is a great support team
2015 · intercom.com · its alternatives →
20
Yenasys - Omni Channel Contact Centre▲3
Omni Channel Customer Support Messenger Platform
2021 · yenasys.com · its alternatives →
21
Dream Support▲101
Win business with memorable customer service
2017 · dreamsupport.com · its alternatives →
22
Intercom Conversations 3.0▲134
Access all your Intercom conversations and customers
2018 · apps.apple.com · its alternatives →
23
Universal Inbox▲132
Service your customers across multiple channels
2023 · app.helpwise.io · its alternatives →
24
MessengerHive▲86
All-In-one messenger for businesses
2023 · messengerhive.com · its alternatives →

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Ranked by how close each launch is in meaning, then by votes. Prices were read from each product’s own site when checked and can change. Refine with your own description →