Concierge by Juniors AI

What it does

Resolve customer questions across WhatsApp, email, and social with grounded AI, human escalation, SLAs, and analytics on your infrastructure.

It shipped yesterday and arrives Thursday . Tracking number: NW-4821 . Grounded in 2 sources · 94% confident AI-first customer support across WhatsApp, email, and social, running on your own database, cache, storage, and LLM keys. One inbox for every channel, answers grounded in your knowledge, and a clean handoff to your team when it matters. Connect the systems you already use, configure your context, and turn each workflow into a repeatable operating advantage. Bring WhatsApp, email, social channels, and your knowledge base into one support workspace. Configure roles, SLAs, escalation rules, and the confidence threshold for AI resolution. Concierge answers grounded questions and hands…from juniors.ai

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