Growth · alternatives · 2026

24 alternatives to Customer Service with Discord or Slack

Reply customer questions on your channel!

Below are 24 products that do a similar job, ranked by how close each is in meaning and then by launch-day votes. Customer Service with Discord or Slack launched in 2023; newer entries below may have overtaken it.

1. 1
   Bridgerchat▲70

   Customer service live chat with a Discord channel

   2023 · its alternatives →

2. 2
   Bridger▲23

   Customer service live chat with a Discord channel

   2023 · its alternatives →

3. 3
   Live Chat Your Team ▲2

   Live chat with a Discord channel or Slack

   2023 · its alternatives →

4. 4
   Suprr▲217

   Customer support directly from Telegram

   Nov 2025 · suprr.app · its alternatives →

5. 5
   Chatway▲161

   Let ChatGPT & Claude answer customer support tickets via MCP

   2024 · chatway.app · its alternatives →

6. 6
   Decky▲141

   Gather feedback from Discord. Deliver real-time updates.

   2022 · codecks.io · its alternatives →

7. 7
   Troopr Wiki▲135

   Automatically answer employee questions in Slack

   2021 · jiraslackintegration.com · its alternatives →

8. 8
   Reply Now▲274

   Make messengers work for your business

   2019 · its alternatives →

9. 9
   Bridge▲350

   An easy way for your users to give you feedback

   2024 · get-bridge.com · its alternatives →

10. 10
    LiveChat for Slack▲69

    Move chats to Slack and talk to clients wherever you want

    2022 · livechat.com · its alternatives →

11. 11
    Chatterbox▲223

    Live chat with your to-be customers straight from your Slack

    2017 · retainly.co · its alternatives →

12. 12
    Customer Inbox in Slack by Across▲115

    Turn Slack channels into a customer inbox and helpdesk

    2020 · its alternatives →

13. 13
    Deskcord.chat▲74

    A widget to chat with customers from your Discord server

    Jul 2026 · deskcord.chat · its alternatives →

14. 14
    Suprr▲86

    Customer support directly from Telegram

    2025 · its alternatives →

15. 15
    GetResponse Chats▲64

    Connect with your customers instantly

    2021 · getresponse.com · its alternatives →

16. 16
    Reslant▲98

    Collect feedback, assist users, share updates with a forum

    2022 · reslant.com · its alternatives →

17. 17
    Liveo.Chat▲68

    No one wants to talk to bots, chat with your customers

    2021 · its alternatives →

18. 18
    Bridgely▲183

    The fastest way to chat in 60+ languages across web & apps

    2025 · its alternatives →

19. 19
    Drift for Slack▲200

    Talk to your website visitors & customers in real-time

    2016 · drift.com · its alternatives →

20. 20
    Neuradocs▲130

    Run your Slack and Discord channels on autopilot

    2024 · its alternatives →

21. 21
    Spryngtime▲150

    ChatGPT for customer support & onboarding

    2023 · spryngtime.com · its alternatives →

22. 22
    HelpCrunch Widget 3.0▲147

    A new way to deliver answers to customers

    2020 · helpcrunch.com · its alternatives →

23. 23
    Reply Now Integration for Intercom▲140

    Connect your social communication channels to Intercom.

    2020 · its alternatives →

24. 24
    Dossier Chat for Slack▲66

    Reply to website chats and customer emails on Slack

    2017 · onboardify.com · its alternatives →

Ranked by how close each launch is in meaning, then by votes. Prices were read from each product’s own site when checked and can change. Refine with your own description →