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AI · alternatives · 2026

24 alternatives to Freddy AI for CX by Freshworks

Full-stack AI-powered automation to deliver exceptional CX

Below are 24 products that do a similar job, ranked by how close each is in meaning and then by launch-day votes. Prices are shown for the 1 we have checked on their own sites, 1 of them free or with a free tier. Freddy AI for CX by Freshworks launched in 2020; newer entries below may have overtaken it.

  1. 1
    ComputerX▲560

    Introducing the first-ever desktop AI agent that gets your computer tasks done for you. Like having your own AI operator that seamlessly integrates with every app on your computer!

    2025 · computerx.ai · its alternatives →

  2. 2
    CX Genie▲317

    Transform customer support with no-code AI-powered solutions

    2024 · cxgenie.ai · its alternatives →

  3. 3

    Instant, automated support for customers and internal teams

    2024 · its alternatives →

  4. 4

    Autonomous customer health monitoring

    2020 · supervisedai.com · its alternatives →

  5. 5
    Nexfree tier, from $49/mo▲364

    Claude Cowork for high-volume GTM workflows

    Sep 2026 · nex.ai · its alternatives →

  6. 6

    Sales & Customer Support AI agents for SMBs

    Jun 2026 · cxwizard.app · its alternatives →

  7. 7
    CXassist▲136

    Put your inbox on autopilot with AI

    2023 · cxassist.io · its alternatives →

  8. 8
    Beam▲81

    AI co-pilot for CX agents with built-in QA/fraud/compliance

    2025 · rulebase.co · its alternatives →

  9. 9

    I've been building computer-use tools for a while, and I quietly launched this about a month ago (122 Stars on GH). I figured it was worth sharing here. Over the last few months, a lot of computer-use agents have come out: Codex, Claude Code, CUA, and others. Most of them seem to work roughly like this: 1. Take a screenshot 2. Have the model predict pixel coordinates 3. Click x,y 4. Take another screenshot 5. Repeat That works, but it's slow, expensive in tokens, and fragile. If the UI shifts a few pixels, things break. And the model still doesn't know what any element actually is. But the…

    May 2026 · github.com · its alternatives →

  10. 10

    Hey HN, We're Cosmic (YC W19), a headless CMS. Today we're launching Team Agents and the Cosmic Agent. Team Agents are AI-powered team members that live in Slack, WhatsApp, and Telegram. They have names, roles, persistent memory, and real capabilities. Not chatbots. Not one-off prompts. Persistent agents that work alongside your team. Here's what they can do: CONTENT AGENTS write blog posts, landing pages, and marketing copy. They generate images, add SEO metadata, and publish directly to the CMS. Message them in Slack, get a finished post back. CODE AGENTS read your codebase, create…

    Dec 2025 · cosmicjs.com · its alternatives →

  11. 11

    Your 24/7 AI agent for customer support

    Nov 2025 · its alternatives →

  12. 12

    Hi HN! I want to share our latest project at NEXA AI. We developed AI agent foundation models designed to transform how developers create AI agent powered apps. One major challenge we've observed with current human-computer interactions is that many simple, one-step tasks become unnecessarily complex, multi-step workflows due to limitations of current GUIs. AI agents can solve this, but existing AI agent models are slow and costly. To tackle these issues, we built lightweight AI agent models based on our Octopus V2, small language models for function calling (You can learn more about our…

    2024 · nexa4ai.com · its alternatives →

  13. 13
    SquidX▲17

    Find your next customers on X on autopilot

    Jul 2026 · squidx.io · its alternatives →

  14. 14
    Lunen.ai▲112

    Build AI agents your whole team can run, and control

    Jul 2026 · lunen.ai · its alternatives →

  15. 15
    AQX▲103

    Build AI voice agents to automate sales & support

    2025 · its alternatives →

  16. 16

    Autonomous customer service agents for Shopify

    2024 · response.cx · its alternatives →

  17. 17

    Hey HN! My name is Christian, and I’m the co-founder of https://frigade.ai. We’ve built an AI agent that automatically learns how to use any web-based product, and in turn guides users directly in the UI, automatically generates documentation, and even takes actions on a user’s behalf. Think of it as Clippy from the old MS Office. But on steroids. And actually helpful. You can see the agent and tool-calling SDK in action here: https://www.youtube.com/watch?v=UPe0t3A1Vpg How is this different from other AI customer support products? Most AI "copilots" are really just…

    2025 · frigade.ai · its alternatives →

  18. 18
    Frowtix▲14

    Your AI Voice Sales Agent That Never Sleeps

    Oct 2025 · frowtix.com · its alternatives →

  19. 19

    Elevate your CX with an Alexa-like Voice Agent.

    2024 · its alternatives →

  20. 20

    AI-Powered Voice Analytics for Smarter Customer Experience

    2025 · cx-ex.com · its alternatives →

  21. 21

    Unlocking AI’s Potential, Empowering Your Business

    2025 · centrox.ai · its alternatives →

  22. 22

    AI to superpower your support team on Freshdesk

    2023 · caffeinatedcx.com · its alternatives →

  23. 23

    The AI agent that grows your X

    Mar 2026 · xautopilot.app · its alternatives →

  24. 24

    automating sales and operations for high-growth businesses.

    2025 · elanixai.com · its alternatives →

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Ranked by how close each launch is in meaning, then by votes. Prices were read from each product’s own site when checked and can change. Refine with your own description →