AI · alternatives · 2026

24 alternatives to Helpdesk.ai

AI Customer Support for Shopify & BigCartel

Below are 24 products that do a similar job, ranked by how close each is in meaning and then by launch-day votes. Helpdesk.ai launched in 2018; newer entries below may have overtaken it.

1
Agent.ai▲151
AI-enhanced customer service
2016 · agent.ai · its alternatives →
2
Shopify AI chatbot▲370
Supercharge your e-commerce with AI
2023 · thesamur.ai · its alternatives →
3
AI Shopping Assistant By chatGPT4▲150
E-commerce's 24/7 multilingual sales & support AI assistant
2023 · its alternatives →
4
Rep AI: Sales Concierge for eCommerce▲192
Convert more traffic, sell more stuff, and support customers
2023 · hellorep.ai · its alternatives →
5
BlackFriday.AI▲111
AI shopping assistant trained by insights from your friends
2016 · blackfriday.ai · its alternatives →
6
Ask AI▲61
Clear shoppers questions about e-commerce products with AI
2023 · coora-ai.com · its alternatives →
7
Helply▲328
Hey everyone, I’m the head of engineering at GrooveHQ. We’ve spent the last 10+ years building customer support tools, and today we’re launching Helply. Helply is an AI customer support agent that we are so confident in, we’ve backed it up with a guaranteed resolution rate. AI support agents live and die by the data they have access to and the way they finesse the customer experience. Basic automations worked well in the past, but now people expect more. Here are some semi-technical notes: --- 1) Controlled data syncing --- We wanted tight integrations with existing helpdesks, but also…
Feb 2026 · helply.com · its alternatives →
8
CyberMonday.AI▲108
AI shopping assistant trained by insights from your friends
2016 · cybermonday.ai · its alternatives →
9
Commerce AI▲236
Shake up e-commerce: turn content into expert salesperson
2024 · arenachat.com · its alternatives →
10
Extra Blu▲105
A product assistant for more techy Shopify merchants
2024 · theextrablu.com · its alternatives →
11
Guesswork▲97
Product recommendation engine for first time buyers
2014 · guesswork.co · its alternatives →
12
ShopMate AI▲98
AI ChatGPT-powered e-commerce assistant
2023 · shopmateai.com · its alternatives →
13
Shopifinity Engine™▲84
Fully customized AI solutions designed for Shopify stores
2024 · infinityaitools.com · its alternatives →
14
Shopmate AI▲97
Where AI meets e-commerce
2023 · tryshopmate.com · its alternatives →
15
BuySmaart▲66
A service that uses AI to recommend the best phone for you
2015 · ilanbio.com · its alternatives →
16
Wantedly People▲101
Transforms business cards into digital contacts with AI
2017 · p.wantedly.com · its alternatives →
17
AI-Powered Helpdesk: JediDesk AI ▲97
Introducing JediDesk AI: Revolutionizing Customer Support ✨
2023 · jedidesk.com · its alternatives →
18
Conversica▲96
Automated sales assistant powered by AI
2016 · conversica.com · its alternatives →
19
Buysmart▲92
AI copilot for shopping across all platforms
2023 · buysmart.ai · its alternatives →
20
Feedvisor ▲62
The Algorithmic Repricing Solution for Amazon sellers
2014 · feedvisor.com · its alternatives →
21
Tori▲82
The smartest AI support agent for customer success
6d ago · asktori.ai · its alternatives →
22
Koda chat▲10
Shopify AI Chatbot for Customer Support and Engagement
2025 · apps.shopify.com · its alternatives →
23
Avenue▲14
Helping everyday shoppers save online
2025 · its alternatives →
24
ChatBlu▲24
Shopify AI Assistant For Customer Support
2024 · chatblu.com · its alternatives →

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Ranked by how close each launch is in meaning, then by votes. Prices were read from each product’s own site when checked and can change. Refine with your own description →