Work · alternatives · 2026
24 alternatives to Moment – Customer support by livechat, email, videocall, session rewind
Pavior is an all-in-one customer support platform with live chat, session replay, CRM, campaigns, and a help center. Free tier available.
Below are 24 products that do a similar job, ranked by how close each is in meaning and then by launch-day votes. Moment – Customer support by livechat, email, videocall, session rewind launched in 2018; newer entries below may have overtaken it.
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JivoChat▲136Support customers on 11 channels including Instagram
2021 · jivochat.com · its alternatives →
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A 100% free knowledge base for your startup
2018 · drift.com · its alternatives →
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Help.center▲180Create AI knowledge base to reduce support tickets
2023 · help.center · its alternatives →
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Kayako Messenger▲179Effortless real-time messaging that teams and customers love
2017 · kayako.com · its alternatives →
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Commune▲262Community platform built for customer success teams
2022 · commune.us · its alternatives →
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Help Scout▲306Help desk software for a more human & helpful experience
2016 · helpscout.com · its alternatives →
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Free customer support platform for startups
2022 · helpscout.com · its alternatives →
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HelpCrunch▲114Customer communication tool for support, marketing & sales
2015 · helpcrunch.com · its alternatives →
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Chatway▲161Let ChatGPT & Claude answer customer support tickets via MCP
2024 · chatway.app · its alternatives →
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Support Guy▲104Never miss a customer inquiry again with AI powered chatbots
2023 · its alternatives →
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CustomerJet▲139Resolve live chats faster by watching where users get stuck
2017 · customerjet.com · its alternatives →
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Ranked by how close each launch is in meaning, then by votes. Prices were read from each product’s own site when checked and can change. Refine with your own description →