Growth · alternatives · 2026

24 alternatives to Shop Support

Smart customer support ticketing system for e-commerce

Below are 24 products that do a similar job, ranked by how close each is in meaning and then by launch-day votes.

1. 1
   SHOPX▲75

   Bridging the gap between web3 and e-commerce

   2023 · its alternatives →

2. 2
   CustomerJet▲139

   Resolve live chats faster by watching where users get stuck

   2017 · customerjet.com · its alternatives →

3. 3
   Shop (by Shopify)▲364

   Your new shopping assistant. Pay, track, and shop - better

   2020 · shop.app · its alternatives →

4. 4
   ThriveDesk▲281

   The best way to support your customers

   2022 · thrivedesk.com · its alternatives →

5. 5
   Customer Insight for Shopify▲87

   Actionable info about customers in your Shopify store

   2020 · livechat.com · its alternatives →

6. 6
   Berry Support▲64

   Customer support and CRM for eCommerce

   2022 · its alternatives →

7. 7
   Rutter▲198

   One API for every Ecommerce platform

   2021 · rutter.com · its alternatives →

8. 8
   Customer Insight for BigCommerce ▲68

   Engage, provide support, and suggest products in your store

   2020 · livechat.com · its alternatives →

9. 9
   Metorik for Shopify▲144

   Superpowers for your Shopify store

   2020 · metorik.com · its alternatives →

10. 10
    MerchantSpring▲60

    Multi-channel analytics for Amazon, Walmart, eBay & Shopify

    2021 · merchantspring.io · its alternatives →

11. 11
    BetterFeedback▲154

    Learn why customers buy — not just what they clicked. BetterFeedback adds AI-powered surveys to your Shopify checkout that ask follow-up questions like a real conversation.

    2022 · betterfeedback.ai · its alternatives →

12. 12
    Due.work▲152

    Support widget to help you get better customer feedback

    2021 · its alternatives →

13. 13
    Supportpage▲60

    AI powered support pages and ticketing system

    2022 · supportpage.io · its alternatives →

14. 14
    CM Commerce▲95

    Your all-in-one e-commerce marketing dashboard

    2016 · campaignmonitor.com · its alternatives →

15. 15
    WooBend▲69

    Smart WooCommerce back-end

    2022 · its alternatives →

16. 16
    Ticketier▲93

    Superhuman for support tickets: get through them 2x fast

    2020 · digitalbrain.app · its alternatives →

17. 17
    OntraPort WooCommerce Integration PRO▲2

    Your full marketing campaign under one roof

    2018 · makewebbetter.com · its alternatives →

18. 18
    InDexter▲68

    Simplify your team's e-commerce management

    2020 · index-labs.com · its alternatives →

19. 19
    Atlas for Shopify▲21

    Modern support tool for your E-commerce store

    2024 · its alternatives →

20. 20
    Tickety▲16

    Integrate a ticketing system with your SaaS, hassle-free.

    2024 · baginda168-seo.com · its alternatives →

21. 21
    ProductSync▲6

    Save time by handling your e-commerce platforms in one place

    2018 · its alternatives →

22. 22
    LedgerPort▲15

    Automate Accounting For Multiple E-commerce Stores,Reliably

    Jul 2026 · ledgerport.com · its alternatives →

23. 23
    Rush - Ship, Track, Notify▲13

    Upsells, Branded tracking page, Order tracking & lookup

    2021 · apps.shopify.com · its alternatives →

24. 24
    SecurEcommerce▲7

    All-in-one Security for Shopify Stores

    Nov 2025 · securecommerce.io · its alternatives →

Ranked by how close each launch is in meaning, then by votes. Prices were read from each product’s own site when checked and can change. Refine with your own description →