AI Customer Support Agent Claude reads
Claude reads your knowledge base and customer history,
What it does
01 — Overview What This Workflow Does This automation gives any business a fully autonomous AI support agent that works across three channels simultaneously. Customers message via WhatsApp, email, or a web chat widget — the workflow handles everything: reading their history, searching your knowledge base, drafting a personalised reply, deciding whether to auto-send or escalate to a human, logging the ticket, and updating the conversation memory for next time.
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Hi HN! My co-founder and I spent the last 4 weeks building something we desperately needed ourselves. The Problem: We spend hours processing emails - scheduling meetings, going through long newsletters, downloading attachments to review, verifying documents like invoices, and of course taking actions on external systems (Salesforce, Asana, Jira etc) based on emails received. A lot of this can be automated with the help of AI agents, saving several hours every week. Our Solution: Forward any email to a specialized AI agent that completes the task and email you back the results. No…
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With social media and now AI, its important to keep the indie web alive. There are many people who write frequently. Blogosphere tries to highlight them by fetching the recent posts from personal blogs across many categories. There are two versions: Minimal (HN-inspired, fast, static): https://text.blogosphere.app/ Non-minimal: https://blogosphere.app/ If you don't find your blog (or your favorite ones), please add them. I will review and approve it.
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