Algomo – Customer Support Powered by LLMs, Web and Neural Search
Hello HN, My team and I have developed a customer service platform, leveraging the capabilities of OpenAI’s GPT 3.5 and 4, Bing’s custom search, and internal document search functionalities. Its key benefit is the ability to summarize and cite the top search results. This AI system makes use of both public and internal search results to provide citations for specific facts. This not only brings more transparency to the generated answers, but also helps improve retrieval accuracy and the overall quality of the response. We believe in the power of combining the intuitive and transparent UI of…
Algomo – Customer Support Powered by LLMs, Web and Neural Search launched on June 10, 2023 with 11 votes, #1,670 of 4,655 launches that month and more than 75% of that year's launches. The site was not reachable when checked in September 2026.
In plain words
Algomo is a customer support platform that uses OpenAI's GPT models combined with web and internal document search to answer customer inquiries. It generates responses with citations to specific sources, drawing from both public and internal knowledge bases. The platform aims to improve answer transparency and accuracy by pairing large language model capabilities with structured search and retrieval, designed for businesses looking to automate customer service responses.
written from the facts on this page · September 2026
From the sources
In the maker’s words, at launch
Hello HN, My team and I have developed a customer service platform, leveraging the capabilities of OpenAI’s GPT 3.5 and 4, Bing’s custom search, and internal document search functionalities. Its key benefit is the ability to summarize and cite the top search results. This AI system makes use of both public and…
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