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Dev tools · June 2, 2026

Best contact center software ICTContact

Open source contact center for modern businesses

Best contact center software ICTContact launched on June 2, 2026 with 2 votes.

What it does

ICTContact is AI-powered contact center software with builtin CRM, Omnichannel support, WhatsApp integration, progressive dialer, preview dialer, IVR studio, and CRM buisness automation.

Put a configurable AI persona right on the phone line. It holds real conversations, looks callers up in your CRM, books callbacks, sends an SMS mid-call, and hands off to a live agent when a person is needed. Drop it into any IVR flow and run it across outbound, inbound, and permanent campaigns. It comes built into the Service Provider Edition. ICTContact is advanced contact center software featuring omnichannel communications, unified communications, IVR studio, CRM operations, Collaboration, CRM business automation and integration, and multi-tenant and white-label support suitable for contact centers, call centers, entrepreneurs, and Service Providers. ICTContact offers smart webrtc…from ictcontact.com

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