Brimir

What it does

Problems need to be resolved! With Brimir it's very easy to assign tickets to the right team member. They will get notified via email and can sign in to reply to the support request. After resolving the problem the ticket can be closed. Rules can be added to automatically assign tickets, notify other persons or add labels. Create rules to automate part of your support workflow and offload your team. Add labels to tickets and allow users to view all tickets with that label. Create rules to assign labels to give all employees of a certain company access to all company issues. All connections are encrypted using SSL. User access can be limited to certain labels to seperate users in an…from getbrimir.com

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