Cekura
Observe and analyze your voice and chat AI agents
In plain words
Cekura is a monitoring platform for voice and chat AI agents that provides over 30 predefined metrics to analyze customer experience, accuracy, conversation quality, and voice performance. Users can create custom LLM judges by annotating approximately 20 conversations, then leverage automated improvement features in Cekura Labs. The platform offers real-time, segmented dashboards to track conversational AI trends and includes smart statistical alerts that notify users only when metrics deviate from historical baselines. It also features automated system monitoring to detect silent production failures.
written from the facts on this page · September 2026
From the sources
Out-of-the-box 30+ predefined metrics for analysis on CX, accuracy, conversation and voice quality. Compile perfect LLM judges by annotating just ~20 conversations and auto-improve in Cekura labs. Real-time, segmented dashboards to identify trends in Conversational AI. Smart statistical alerts so that you get notified only when metrics shift from historical baselines. Automated system pings to catch silent production failures.
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