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AI · December 14, 2024

Chime V5

Teams-integrated IT support with AI and live agents

Chime V5 launched on December 14, 2024 with 9 votes, #2,406 of 5,365 launches that month and more than 50% of that year's launches. The site was still online in September 2026, 1 year on.

What it does

Chime merges Teams & service desk with AI support & live agents. Users get help via chat, starting with data collection & AI responses, with agent escalation when needed. Managers track metrics through built-in reporting.

Deploy an AI chat service desk with Microsoft-certified security. Search FAQs, add human handoff, integrate with ticketing - Simple Evaluation - Try Today

ChimeV5 is a Microsoft 365 Certified App. Out of 1,400+ apps in Microsoft Teams Store only 4% have this. This means that your company will have the assurance and confidence that data and privacy are adequately secured and protected when the app is introduced to your Microsoft 365 platform through Microsoft Teams and is fully backed by Microsoft. This Microsoft 365 Certified app has been reviewed by Microsoft against industry standards and controls for security, compliance, and data handling practices. Morefrom chimev5.com

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