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Work · July 16, 2018

Faqbot 3.0

Reduce support volume with FAQ chatbot

Faqbot 3.0 launched on July 16, 2018 with 85 votes, #431 of 2,681 launches that month and more than 50% of that year's launches.

What it does

Faqbot transforms companies' FAQ page into automated chat. We use best-in-class artificial intelligence to understand, reduce customer support volume and scale.

Does a similar job

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    AI Support chatbot capable of replacing ~80% of the staff2023 · neuralsupport.online · ▲29

    Hey, citizens of HN! I and my team have developed a bot for technical support. We set ourselves the task of reaching a new level of chatbots. The thing is that nowadays bots often redirect customers to support staff when a question was not found in the bot's presets database or the customer requires some kind of interaction with the company (for example, wants to buy a product). We have solved this problem. 1. the bot is capable of answering complex questions that require analyzing the company's knowledge base (especially the technical part). 2. the possibility to leave a request for some…

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Source: Product Hunt launch

Launched alongside, July 2018

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