Formilla

What it does

Formilla is an AI-powered customer service platform for sales, marketing, and support teams. We combine Live Chat, Chatbots, Email, and Marketing Popups in one powerful platform.

View how many visitors you have looking at your website in real-time. See the location of your visitors, what webpage they're viewing, and offer to help by requesting a chat. Use the intuitive Formilla chat dashboard to view and respond to chats. Easily add Canned Messages for frequently asked questions with a simple click. Use hashtag shortcuts such as "#hello" to respond extremely fast to customers, or quickly transfer a chat to another teammate. We'll even indicate when the chat visitor is typing to you in real-time. Formilla displays all the webpages your visitor has viewed, whether they're on a mobile or desktop device, what country they're from, and more. Enable sound alerts and…from formilla.com

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