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AI · September 27, 2018

Haptik's Feedback Bot

New way to get customer feedback using Conversational AI

Haptik's Feedback Bot launched on September 27, 2018 with 3 votes. The site was still online in September 2026, 8 years on.

What it does

Haptik's Feedback Bot is an AI driven conversational feedback engine. Revamp your Customer feedback and #SayNoToSurveyForms. Our features - ✅Intelligent Time and Medium Selection ✅NPS score analysis ✅Sentiment Analysis ✅Live Chat for Critical Issues ✅AppStore/ PlayStore and Social Media Integration ✅Analytics Dashboard for Actionable insights

Introducing Feedback Bot: Deliver unmatched Customer Experiences with our Conversational AI platform.

Customer Feedback is the heartbeat that pumps change across companies and domains. Product teams use feedback to prioritize their roadmap. Engineering teams keep an eye on feedback trends to spot any bugs that error tracking tools might have missed. Support teams use feedback to measure their effectiveness. Despite this, the market still does not have an engaging way to collect and, more importantly, use this feedback. Customer satisfaction surveys have not evolved or changed since their inception. These surveys are coma-inducing, people dread taking them unless they have to report extremely positive or negative feedback. In fact, even Fred Reichheld, the inventor of the NPS(Net Promoter…from haptik.ai

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Source: Product Hunt launch ↗

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